Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights. The Role The Salesforce Administrator will provide primary support for Presidio’s environment, assisting end users and serving as a liaison between Sales, Sales Operations, and the Salesforce team. The successful candidate will have a strong track record supporting sales personnel, delivering user training, troubleshooting issues, and ensuring system accuracy and efficiency.

Responsibilities include:

Serve as the primary support resource for environment with ,+ users.

Perform daily administrative functions including user account maintenance, reports, dashboards, visibility, system error resolution, and other routine tasks.

Complete regular internal system audits and assist with system upgrades.

Manage data feeds and integrations.

Partner with the Salesforce team to identify and implement user experience improvements.

Collaborate with management to establish processes that support end users.

Provide training for new users and grow skill sets across the organization.

Act as the liaison between business users and Salesforce system team.

Work independently with user groups to define and document enhancement requirements.

Troubleshoot, diagnose, and recommend solutions for user and system errors.

Required Skills and Professional Experience: Bachelor’s degree or equivalent experience and/or military experience

-+ years of experience as a Administrator.

Salesforce Admin ADM certification required.

Salesforce Advanced Admin ADM, Service Cloud Consultant, or Sales Cloud Consultant certifications preferred.

Proven ability to design and implement new processes (, custom business processes utilizing Flow).

Strong knowledge of best practices and functionality.

Strong data management skills.

Prior experience supporting IT sales teams preferred.

Excellent project management skills and positive, team-oriented attitude.

Strong ability to meet deadlines, prioritize multiple requests, and manage laterally and upwards.

Creative and analytical problem-solver with strong critical thinking skills.

Exceptional verbal and written communication abilities across all levels of the organization.

Ability to evaluate information from multiple sources, reconcile conflicts, and distinguish user requests from true business needs.

Understanding of the impact of new requirements on and related systems/processes.

Your future at Presidio Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you’ll be part of a team that is shaping the future.

Ready to innovate? Let’s redefine what’s next—together.

About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio’s expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally.