Responsibilities:

Maintain a high level of customer service by promptly responding to online inquiries, emails, phone calls and text messages Conduct outbound calls to potential customers to generate interest and set appointments Schedule and confirm sales appointments for the sales team Follow up with customers to ensure satisfaction and address any concerns Maintain and update customer information in the CRM system Work collaboratively with the sales team to achieve dealership goals Provide excellent customer service to enhance customer experience Track and report on sales activities and performance metrics Qualifications

Previous Dealership BDC or Call Center experience, required Experience in VinSolutions, preferred Strong communication and interpersonal skills Ability to work in a fast-paced environment Proficient with computer systems