About Us PEAK Event Services is proud to be the premier event rental and tenting company in the Northeast! Joining the PEAK team means being part of a team that makes it happen. At PEAK, we find joy in bringing important moments to life. To our clients, it all feels like magic, but in reality, there's a lot of work that goes into our work - strategy, creativity, and grit. Each new event brings its own challenges, and we're just the team to solve them. We're motivated and inspired to deliver unique experiences in our own ingenious ways. This extra effort and determination help us deliver stress-less events for our clients, while providing us with opportunities to learn, grow, and spread joy. What You'll Do The Assistant Manager - Client Success is a key leadership member of the sales team responsible for onboarding new employees with product and system training, as well as assisting in managing the sales team. Our goal is to ensure our clients receive quick answers and that our team is empowered to make educated decisions as their knowledge deepens. This position is located in Boston, MA, or Middletown, RI (we are hiring for both locations). The Assistant Manager - Client Success guides the team on account management decisions, including sales activities from initiation through close, assisting with order accuracy in our computer system, troubleshooting inventory questions, and overrides. This role relies on making data-driven decisions rapidly. The position works collaboratively with clients, sales consultants, and various departments to achieve customer satisfaction. Responsibilities include strengthening customer relationships, analyzing account growth, coaching the team, generating revenue, and achieving long-term goals aligned with company vision and values. Candidates should have a proven track record of personal sales between $2.5M-$3M+ or managing a team with a multi-million dollar revenue budget. Strong communication skills, a team-oriented attitude, and a problem-solving mindset are essential. The role reports to the Director of Sales. What We're Looking For Bachelor's degree and/or 3-5+ years of hotel, venue, or event experience in a customer-facing role 5+ years of experience in the event rental industry is a plus Prior management experience is a plus Strong commitment to high levels of customer service Familiarity with operations in high-volume companies and how sales strategies integrate Knowledge of the event planning process and successful event execution Comfortable working in a fast-paced, constantly changing environment Flexible with a "Make it Happen" attitude Strong verbal, written, and presentation skills Excellent decision-making and problem-solving skills Excellent organizational and project management skills Ability to multi-task Confidence in negotiation and client interactions Why You'll Like Working Here Competitive pay, paid time off, and paid holidays Support for your personal life and wellbeing Volunteer days and community involvement Inclusive and diverse work culture Compensation and Benefits $65k - $75k plus commissions Medical, Dental, and Vision Insurance Company-Paid Basic Life and AD&D Insurance Short and Long Term Disability Insurance Telehealth and Wellness programs Flexible Spending Accounts (FSAs) Employee Assistance Program Travel Assistance 401K with Employer Matching More About Us We are driven by our PEAK Code, emphasizing collaboration and problem-solving We value respect, accountability, and community support We are committed to social responsibility through sponsorships, volunteering, and donations We strive for excellence and attention to detail in all we do PEAK is an EEO Employer. We seek diversity and culture-add candidates. Please let us know if you need assistance or accommodations during the application process. Salary: $65k - $75k annually, plus commissions

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