Our company is the lead provider in AT&T products and services specializing in their sales and customer experience department. We are rapidly expanding our customer acquisition in the local area providing tailor fitted solutions to AT&T new and existing customers. We are looking to add valuable, enthusiastic individuals with a strong aptitude for sales to joining our team as an AT&T Sales & Customer Service Associate. We are looking for customer-first individuals to join our team as an AT&T Sales & Customer Service Associate. In this role, you'll be the primary point of contact helping customers stay connected with the latest technology while providing unmatched service and support. In this full-time position we are fully committed to helping you find success by providing hands-on product knowledge and sales training to ensure you are able tackle any customer needs or acquisitions as an AT&T Sales & Customer Service Associate. AT&T Sales & Customer Service Associate Responsibilities: Engage with customers to identify their needs and provide tailored AT&T product and service recommendations AT&T Sales & Customer Service Associate will provide caring, courteous, trustworthy, and professional service to AT&T customers directly Confidently troubleshoot and resolve customer service issues while demonstrating empathy and attention to detail Process customers sales orders on new internet and wireless services Track all sales orders from start to finish to create a seamless customer experience Proactively stay informed on the newest devices, service offerings, and sales promotions to provide accurate and relevant information to better serve the customers needs AT&T Sales & Customer Service Associate Qualifications: Customer service or sales experience (preferred) Confident in guiding customers toward the best solutions while naturally upselling products that enhance their experience Experienced in building trust with customers and delivering high-quality service that exceeds expectations Technically adept with hands-on experience using smartphones, tablets, endpoint-of-sale systems