AT&T Sales Support Representative

1 Days Old

Drive Connectivity in Fort Lauderdale! Join 5M Promotions, Inc., as an AT&T Sales Support Representative. 5M Promotions, Inc. is a dynamic sales and marketing firm currently offering entry level sales, marketing, customer service, and management positions. We are currently looking for an organized and highly supportive AT&T Sales Support Representative to assist us with our growing number of accounts. This pivotal role working on our AT&T campaign will directly involve supporting our sales team, optimizing their efficiency, and contributing to a seamless customer acquisition experience for our customers. As an AT&T Sales Support Representative, you will be immersed in a comprehensive training program, gaining foundational knowledge of AT&T products and services as well as mastering customer support logistics and initial customer engagement techniques. You'll develop expertise in pre-qualifying potential customers, managing essential sales materials, and accurately capturing preliminary customer data. Key Responsibilities of the AT&T Sales Support Representative Engage with potential customers to qualify and assess them for AT&T service availability, gauging initial interest and acquisition viability.
Provide direct support to fellow AT&T Sales Representatives, assisting with logistical tasks and administrative duties to maximize their selling time.
Manage sales materials (brochures, flyers, forms) with information about relevant AT&T services for representative use.
Accurately input data and track leads using tablets or mobile devices, logging all potential customer interactions in internal CRM systems.
Serve as an initial welcoming contact for potential customers, offering basic information on AT&T's features and benefits.
Assist with the setup/breakdown of AT&T community outreach events and pop-up stations to maintain a professional presence.
Assist in the daily management of accounts in Fort Lauderdale, including route planning and team coordination for optimal coverage.
Handle basic customer inquiries and escalate complex issues to senior Sales Representatives.
Maintain a clean and organized work environment for all operations, including managing inventory of supplies and ensuring materials are up-to-date and current.
Collaborate effectively with fellow AT&T Sales Support Representatives to identify areas where support can enhance sales efficiency and overall customer experience.
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Location:
Fort Lauderdale, FL, United States
Category:
Sales And Related Occupations

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