Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last century Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. We are currently seeking a Sales Coordinator to support our Business Development Center. Location: Cary, NC Compensation: $18/hour + bonus opportunities based on monthly performance Schedule: Weekdays (MondayFriday): Youll work either 8:30AM to 5:30PM or 10:00AM to 7:00PM each day. The team aims to assign 1-2 closing shifts (10:00AM to 7:00PM) per week to each coordinator. Saturday: the shift is 9:00AM to 6:00PM. As a Sales Coordinator, youll be the first point of contact for potential vehicle buyers. Your job is to create exceptional customer experiences by communicating effectively via phone, email, and text to set appointments for our dealerships. Your work will directly contribute to our sales team's success by generating high-quality appointments and building strong relationships with future customers. Key Responsibilities: Execute the Business Development Center (BDC) process in line with Holman strategies and standards. Respond to customer inquiries from the CRM within 15 minutes during store hours. Engage leads using professional phone, email, and text communication. Schedule appointments for in-store visits, adhering to Holmans Best Practice benchmarks. Follow dealership-provided communication templates and telephone word tracks. Maintain accurate records of all customer interactions in the CRM system. Make a minimum of 50 outbound calls a day and a total of 100+ outbound contacts daily. Attend team meetings, required training, and ongoing professional development sessions. Take on additional duties and special projects as assigned. Qualifications: High school diploma or equivalent required. Call center, customer service, or sales experience required. Excellent written and verbal communication skills. Strong organizational and multitasking abilities. Comfortable working independently. Tech-savvy and experienced with CRM tools (or willing to learn quickly). Flexible schedule availability, including some weekends. Collaborative mindset ability to work effectively with team members at all levels. #LI-AK1