Community Liaison (sales) Home Health & Hospice
New Today
HIRING! for a Hospice Salesperson (also known as a Hospice Account Executive or Community Liaison) plays a crucial role in connecting patients and families in need with compassionate end-of-life care. This position is with a reputable hospice company in San Diego. CA. We have multiple territories available.
You will be responsible for generating referrals and increasing admissions to hospice care programs. You must have a "book of business" and good connections in the San Diego County area.
Relationship Building and Referral Generation:
Developing and maintaining strong relationships with potential referral sources, including physicians, hospitals, skilled nursing facilities, assisted living facilities, and other healthcare providers.
Serving as a liaison between these referral sources and the hospice agency, providing information and ensuring a smooth referral process.
Educating the medical community on the services and benefits of hospice care.
Understanding the needs of referral sources and offering tailored solutions to address them.
Sales and Marketing Activities:
Creating and executing effective sales strategies to increase the company's market share.
Conducting sales calls and presentations to potential referral sources and community groups.
Participating in and coordinating community education and outreach events to raise awareness about hospice services.
Tracking and reporting referral activities and progress toward admission goals.
Analyzing market trends and competitor offerings to develop effective outreach programs.
Communication and Education:
Clearly and empathetically communicating the benefits of hospice care to patients, families, and caregivers navigating end-of-life care options.
Addressing concerns and answering questions about hospice services with clarity and sensitivity.
Collaborating with clinical teams to ensure appropriate care delivery and address concerns from referral sources.
Administrative and Compliance:
Maintaining accurate and complete records of referral sources, activities, and expenses.
Adhering to strict industry regulations, including HIPAA guidelines, and ensuring ethical marketing practices.
Staying informed about industry trends and changes in insurance policies related to hospice care.
Proficiency in CRM systems (such as Salesforce) and Microsoft Office Suite (Word, Excel, PowerPoint).
Essential skills and qualifications
Education: Bachelor's Degree in Marketing, Business, or a health-related science (e.g., nursing) or equivalent experience in healthcare sales.
Experience: A minimum of two years of healthcare experience in a sales/marketing role, preferably in home health, hospice, or a related industry. Experience in the hospice and healthcare industry is highly valued.
Sales Acumen: Strong consultative sales skills with the ability to identify and qualify opportunities, make persuasive presentations, and overcome objections. Formal sales training is often preferred.
Communication and Interpersonal Skills: Exceptional verbal and written communication skills to effectively educate and build rapport with diverse stakeholders. Strong listening skills, empathy, and the ability to communicate with cultural sensitivity are crucial.
Organizational and Time Management Skills: The ability to prioritize accounts, manage territories, and effectively plan and organize sales activities and presentations.
Industry Knowledge: A foundational understanding of hospice care, including Medicare guidelines, conditions of participation, and regulatory compliance.
Problem-solving and Adaptability: The ability to identify and overcome obstacles, navigate complex healthcare environments, and tailor solutions to diverse stakeholder needs.
Other Requirements:
Licensed driver with a reliable vehicle and current automobile insurance.
Ability to work a flexible schedule and travel independently within an assigned territory.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Familiarity with CRM systems (e.g., Salesforce) is typically important.
Position offers a base salary of $65,000-$85,000 plus commission structure.
Benefits: Medical, Dental Vison, 401K, PTO.
Equal Opportunity Employer
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- Location:
- San Diego, CA, United States
- Job Type:
- PartTime