About the job Customer Service and Sales Support Representative We are seeking a friendly, organized, and sales-savvy Customer Service and Sales Support Representative to join our team!As our Customer and Sales Support Representative, you will be responsible for providing top-notch customer service, resolving customer inquiries, and supporting our sales team to drive revenue growth.Core Responsibilities:Respond to customer inquiries via phone, email, and video chatResolve customer complaints and concerns in a timely and professional mannerProvide product information and solutions to customersSupport the sales team with lead generation, data entry, and sales researchIdentify and escalate potential sales opportunities to the sales teamCollaborate with internal teams to resolve customer issues and improve processesRequirements:Must be eligible to work in the United States1+ year of customer service and sales support experienceExcellent communication, problem-solving, and interpersonal skillsAbility to work in a fast-paced environment and prioritize tasks effectivelyStrong computer skillsProficiency in Zoom Ability to work collaboratively in a team environmentFull- time position available Why Join Us: Competitive Wage Remote Work AdvantageResidual Income, Bonus Pay Extended Health Insurance Flexible Schedule Language requirement: English If you're a customer-focused and sales-driven professional looking for a new challenge, please submit your application. Let's deliver exceptional customer experiences and drive sales growth together!Have Questions? Please email vanessapriori@aoglobelife.com