Benefits:

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Now Hiring: Customer Service Representative – Service with a Sales Edge! Bilingual (English/Spanish) Preferred

Are you bilingual in English and Spanish and passionate about providing excellent customer service—while also having a knack for sales? We’re looking for a dependable, motivated, and people-focused individual to join our team as a Customer Service Representative .

This role combines the best of both worlds: supporting clients with their insurance needs while identifying opportunities to offer valuable products and services.

What You'll Do:

Deliver exceptional service to both English- and Spanish-speaking clients

Respond to client inquiries, process policy updates, and ensure high levels of satisfaction

Identify client needs and offer appropriate insurance solutions

Support retention and growth through cross-selling and account reviews

Work collaboratively with the team to meet customer service and sales goals

What We’re Looking For:

Bilingual: Fluent in both English and Spanish (spoken and written)

Strong customer service and communication skills

Positive attitude, attention to detail, and a team-player mindset

Interest in sales and building client relationships

Must hold or be willing to obtain a state insurance license (licensing support is available)

Previous customer service or sales experience is a plus

What We Offer:

Full-time opportunity with training provided

Licensing support for the right candidate

Competitive pay with performance-based incentives

Supportive team environment with opportunities for growth

If you're ready to combine your love for helping people with the opportunity to grow in a service-oriented, sales-supportive role, we’d love to hear from you.