Benefits:

401(k)

Health insurance

Signing bonus

About the Role: Join Aurora Technical Systems, LLC as a Customer Service/Sales Rep and be the first point of contact for our valued customers! In this dynamic role, you will engage with clients to provide exceptional service while driving sales and fostering long-term relationships.

Responsibilities:

Manage incoming customer inquiries via phone, email, and chat to ensure prompt responses.

Process orders, returns, and exchanges efficiently while maintaining accurate records.

Maintain a positive attitude and professional demeanor in all customer interactions.

Collaborate with the sales team to achieve monthly sales targets and objectives.

Provide feedback on customer trends to help improve product offerings and services.

Stay updated on product knowledge and industry trends to better assist customers.

Requirements:

High school diploma or equivalent; associate's degree preferred.

Excellent communication and interpersonal skills.

Strong problem-solving abilities and attention to detail.

Proficiency in Microsoft Office and CRM software.

Positive attitude with a passion for helping others.

Flexibility to work varied shifts as needed.

Flexible work from home options available.