We are searching for polite, professional individuals interested in creating amazing experiences for customers over the phone.

Benefits Medical, Dental, Vision (Eligible after 30 days) Tuition Reimbursement Paid Time Off Casual Dress Code Premium discount offerings (movie tickets, amusement parks, gyms, etc.) Performance Bonus Responsibilities Answer inbound calls and greet customers with energy and enthusiasm Collaborate as part of a team to accomplish individual and team results Understanding and striving to meet or exceed call center metrics while providing excellent and consistent customer service. Meets department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues Demonstrated expertise in knowledge of policies and procedures related to client policies Utilizing software, databases, scripts, and tools appropriately. Requirements You have the flexibility to work any shift, including nights and especially weekends High school diploma, GED At least 6 months of customer service experience in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate Attendance is key to success and necessary to meet objectives