Overview Director of Outreach & Partner Success - Remote (Sales, Business Development, Relationship Management, Mental Healthcare Services) at Rivia Mind. Role focuses on growth execution and oversight of business relationships with referral partners, community stakeholders, colleges, and universities. Responsible for establishing new relationships, strengthening current relationships, and growing Rivia Mind's patient population through referrals and targeted market expansion. Job Responsibilities Establish Partner Development and Expansion (30%) Lead and coach a team of Relationship Managers; ensure performance goals are met or exceeded (30%) Cross-Team Collaboration and Strategic Planning (30%) Prospecting (10%) Manage and lead a team of Relationship Managers and develop/operationalize GTM strategy for new markets Identify, negotiate, and implement strategic partnerships with employers, benefits consultants, and TPAs Develop and execute a comprehensive prospecting strategy via cold outreach, referrals, email campaigns, and networking Build and manage relationships with referral sources and partners across priority markets Understand products/capabilities to create mutual value with partners Establish standard outreach methods and serve as primary point of contact with partner organizations Utilize CRM tools (e.g., Salesforce) to track activities, communication, and market data Define KPIs, monitor performance, and optimize partnerships Provide market insights to internal teams; participate in strategic planning Gather/analyze data to inform decisions and grow referral strategies across states Collaborate with Marketing to develop collateral and messaging frameworks Share market feedback monthly to inform marketing and business development Represent Rivia Mind at conferences and events Lead and mentor the team; manage performance reviews and development Collaborate with People Operations on job descriptions, hiring, and onboarding as needed Support due diligence, expansion, and strategic planning with other teams Promote a friendly, collaborative, and growth-oriented culture Qualifications Bachelor's Degree At least 5 years of experience in Sales, Business Development, and/or Account Management Experience in Healthcare or Mental Healthcare required; 5+ years in behavioral health/healthcare preferred Experience leading sales or account management teams Top-tier performance in development/maintenance/growth of B2B customer accounts Experience measuring and being accountable to defined sales metrics/KPIs Ability to travel up to 40% for partner meetings Strong project management and ability to manage details in a fast-paced environment CRM experience (Salesforce preferred); proficient with Google Suite, Monday.com, scheduling, and video conferencing Authorized to work in the United States; English proficiency (native or bilingual) Benefits Comprehensive benefits to support well-being and professional growth. Health coverage, time off, financial wellness, professional development, and additional benefits are provided. Details below are representative; refer to the full benefits description in the posting. Health & Wellness: Medical coverage options, HSA/FSA, Dental & Vision, Whole-Body Wellness Time Off & Flexibility: PTO, holidays, Medical & Parental Leave, Bereavement Leave Financial Wellness: Competitive pay, 401(k) with employer match, Employee Referral Program Professional Development: Stipend after 1st anniversary, paid development days, resources Additional Benefits: Disability, Life/AD&D, EAP, voluntary benefits, wellness activities Compensation & Employment Details Base Salary: $115,000 – $125,000 with 15% bonus potential Total Compensation Potential: $115,000 – $143,750 Work Schedule: Flexible hours; travel varies (local day trips and quarterly overnight trips); reimbursements per Travel & Reimbursement Policy Note: Reimbursements and employer-required expenses will not reduce take-home compensation below minimum wage. Location Eligibility: Primary residence must be in CT, NJ, or NY for this role as it is remote-first and not fully on-site. Equal Opportunity Rivia Mind is an Equal Employment Opportunity Employer. It provides equal opportunities regardless of race, color, ancestry, religion, sex, gender identity or expression, pregnancy, age, national origin, immigration status, disability, marital status, veteran status, sexual orientation, genetic information, political affiliation, or any other protected characteristic. Reasonable accommodations available upon request during the application process and employment. See full policy in posting. Applicants must be authorized to work in the United States. We are unable to sponsor work visas at this time. If you need assistance due to a disability during the application process, contact Talent Acquisition at talentacquisition@riviamind.com.

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