Entry Level Sales Team Member
10 Days Old
As an Entry Level Sales Team Member, you'll be the face of our company, connecting customers with cutting-edge telecom solutions through direct, personalized engagement. Our comprehensive training program will prepare you to excel as a Sales Team Member, equipping you with in-depth knowledge of high-speed internet, voice services, and entertainment packages. You'll guide customers with tailored solutions and smooth sign-ups, gaining sales experience while helping them stay connected.Key Responsibilities of the Entry Level Sales Team Member
- Serve as a primary direct representative for our general telecommunications program, proactively engaging with prospective residential customers in designated areas.
- Learn and maintain current knowledge of various telecommunications products and services, including internet speeds, voice plans, and entertainment packages, along with current promotions.
- Conduct direct needs assessments to understand individual customer communication and entertainment requirements, then skillfully recommend tailored solutions.
- Deliver persuasive and informative presentations that clearly articulate the benefits, value, and unique selling propositions of our telecommunications services to secure customer interest and commitment.
- Effectively address customer questions, concerns, and objections with confidence and accuracy, employing strong communication skills to facilitate sales.
- Guide customers smoothly through the entire direct sales and activation process, ensuring accurate completion of applications, contracts, and service enrollments.
- Consistently meet or exceed individual sales targets and contribute to overall team performance goals for new customer acquisitions.
- Maintain meticulous and confidential records of all direct customer interactions and sales activities within CRM systems.
- Actively participate in ongoing training sessions, product updates, and coaching to continuously enhance sales techniques and maintain expertise on telecommunications offerings.
- Must possess a High School Diploma or GED, be 18+ years old, and legally authorized to work in the U.S.
- Up to 2 years' experience in sales or customer-facing roles; enthusiastic entry-level candidates with a positive attitude and eagerness to learn are welcome.
- Strong verbal communication and interpersonal skills with the ability to establish rapport and articulate information clearly and persuasively.
- Proven active listening abilities and an empathetic approach to accurately assess and recommend solutions for customer needs.
- Demonstrated ability to problem-solve effectively and think critically in dynamic sales scenarios.
- Maintains professionalism, persistence, and composure in high-pressure or challenging situations.
- Exhibits a proactive, goal-oriented attitude with a strong focus on driving sales and achieving results.
- Detail-oriented and organized with competence in basic computer use and eagerness to learn CRM platforms.
- Location:
- Baltimore