Company DescriptionYour team and working environment:Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionReporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:ResponsibilitiesOrganize and implement administrative systems & procedures, and perform necessary support dutiesMonthly expense reports for Sales ManagersCustomer proposals and contractsSite Alerts for customer visitsData entry into sales system platform Opera.Working in a team environmentSupport Sales Managers Coordinate and oversee Opera Sales and Catering system to all include definite, tentative and prospective group and catering booking activity.Generate group sales contracts, proposals and deposit/payment invoicingConsistently offer professional, friendly and engaging serviceEnsure prompt and courteous service is extended to both internal and external customersEscort general inquiries during site inspectionsPrioritize all telephone calls and in-person visitors, scheduling appointments as requiredMaintain a positive relationship with all guests, vendors, Colleagues and global sales networkEnsure all sales promotional literature is current and updated Update convention bureau listsPrepare and disseminate month-end reportsProvide all administration duties for the Sales officeAssist with the maintenance of accounts, contact, activity and business details within appropriate software applicationsFollow departmental policies and proceduresFollow all safety policiesOther duties as assignedWhat is in it for you:Paid time offMedical, Dental and Vision Insurance, 401KComplimentary shift mealEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and Educational Assistance for further developmentOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability CommitteeQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:Previous sales or administrative experience preferredAdvanced skills in Microsoft Window applications and/or relevant computer applications required, Knowledge of Opera PMS an assetUniversity/College degree in a related discipline an assetExcellent communication skills, both written and verbal requiredStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to focus attention on guest needs, remaining calm and courteous at all timeAdditional InformationYour team and working environment:A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are OneOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V