About the Company Following the 2019 merger of Anvil International and Smith-Cooper International, our unified company relaunched in March 2021 as ASC Engineered Solutions. Under a single name and logo, ASC Engineered Solutions continues our focus on improving the customer experience every day and striving to deliver service excellence. For more than 150 years we have provided the finest-quality pipe products and services with integrity and dedication to superior customer service at all levels. ASC Engineered Solutions provides expertise and product solutions for a wide range of applications, from plumbing and mechanical, HVAC, industrial and fire protection to mining, and oil and gas. Our comprehensive line of products includes: pipe couplings, plain-end fittings, valves, cast and malleable iron fittings, forged steel fittings, steel pipe nipples and couplings, pipe hangers and hardware, channel and strut fittings, mining and oil field fittings, and much more. We are looking for an Inside Sales Representative for our Energy Sales location in Hobbs, New Mexico. How will you help? The Inside Sales Representative will ensure client satisfaction while working in cooperation with outside sales to grow existing customers. They effectively manage their resources, and work within the policies and procedures of the company. We are looking for an Inside Sales Representative for our Energy Sales location in Hobbs, New Mexico. Continued

Position Responsibilities: Responsible for answering inbound sales calls from customers and internal staff members in a timely and professional manner. Provide quotes to customers in a timely manner. Process customer's requests accurately while paying attention to details. Answer customer's questions regarding our product and pricing. Enter customer orders into computer system while verifying correct pricing. Communicates with supervisor and outside sales representatives on customer orders, requirements, problems and concerns, and changes. Follows up promptly on all customer requests for information, including tracking and delivery dates, and quotes availability. Proactively communicates with customers about any expected delays or issues with the order. Resolves customer complaints and disputes in a timely, professional manner that balances customer requests with business needs. What You Will Bring: Excellent oral and written communication skills Have the ability to work in a team environment, multi-task, and handle a large volume of calls Proficiency in Microsoft Office Applications; Lawson M3 experience a plus High level of customer service skills and experience Work requires considerable accuracy and responsibility College Degree preferred 2-3 years of customer service experience Experience in pipe fitting industry a plus Oil and Gas experience highly preferred ASC Engineered Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.