Club Car boasts a 60+ year history of industry-leading innovation and design, initially focused on golf cars and then expanding to commercial utility vehicles and personal-use transportation.

GENERAL JOB DESCRIPTIONThe Inside Sales Specialist (Preowned) is essential in driving profitable sales growth of preowned cars. This role works directly with external customers and cross-functionally with Club Car internal teams including Outside Sales, Sales Operations, Customer Service, Service, and others to deliver outstanding service to consumers and channel partners.PRIMARY DUTIES AND RESPONSIBILITES Lead management – ensure a high conversion rate of Certified Preowned (CPO) leads with prompt follow up Become an expert in the as-is and CPO preowned offerings and assist customers with product selection Provide concierge service to CPO customers from quotation to delivery Work with Marketing and third parties to promote and CPO partner offers Administer the Club Car Employee, Friends & Family CPO purchase program Work with Outside Sales to follow up with channel partners to monitor inventory levels and solicit stocking orders for CPO cars Provide feedback to Dealer Development on markets with strong CPO consumer interest and inadequate channel partner coverage Collect and share voice-of-customer customer feedback on products and sales programs with peers Support special sales projects and sales efforts as needed Manage customer expectations by clearly communicating on status of orders and resolution of issues Continuous development and refinement of inside sales processes and procedures to improve productivity, including implementation of automation projects All other duties as assigned QUALIFICATIONS FOR THE JOB Associate’s degree or equivalent experience required Minimum of 2 – 3 years of sales and customer service experience required Must have experience actively selling and not simply order-taking Working knowledge of Sales Force is preferred Must possess a high energy level and enthusiastically represent Club Car with excellent written and verbal communication skills Must have a customer-focused mindset Ability to prepare and evaluate sales quotations for customers Must be highly motivated with a strong desire to achieve sales quotas, grow, and succeed Must produce excellent and accurate work with urgency Must possess a continuous improvement mindset and the willingness to champion process improvement and efficiency initiatives Must be proactive and have a willingness to work independently as well as part of a team

Club Car is a diverse and inclusive environment. We are an equal opportunity employer, dedicated to hiring a diverse workforce; including individuals with disabilities and United States qualified protected veterans.