Description:With all your career options, why not choose a company where you can own part of the business?MacArthur Co. is 100% Employee-Owned and offers an outstanding suite of employee benefits. What began in 1913 as a small manufacturer of pipe insulation has grown into a national distributor of building materials. At MacArthur, you get to own a piece of the value our combined honest efforts create.As a Sales Support Specialist, you will be an enthusiastic connector between our outside sales team and our customers. The focus of this job is making connections with people, build an understanding of our products and culture, and ensuring customer orders are processed accurately. An ideal candidate will work best in a fast-paced environment where results need to be shared and effectively delegated when necessary.Responsibilities:Support outside sales team membersHandle inbound and outbound callsDirectly work with long-term customers on a daily basisFinalize and oversee the fulfillment of customer ordersThink about steps necessary to make the customer experience successfulAble to handle detailed work quickly & correctlyFollowing up carefully and cheerfully with customers to ensure preservation of relationshipsOpen, flowing communication is importantJob Requirements:Experienced with Microsoft Office Suite (Excel, Outlook, Word)Ideal candidates have a few years of inside sales & customer service experienceRoofing, mechanical, industrial, HVAC, and siding product knowledge and experience preferredStrong communication skillsExperience in the construction industry is helpfulBe a team player who isn't afraid of leadingWilling to jump in and roll up your sleeves to help out when necessaryStrong time management skillsIntent on listening and able to communicate concisely while being willing to ask questionsAble to sit or stand in front of a computer for long periodsSales Support Specialist Benefits Package:Outstanding Family Medical Benefits PackageSubstantial Stock Ownership ProgramCompetitive Compensation PackagesPaid Time Off (PTO) & 8 Paid Holidays Each YearEmployer-Sponsored Family Dental Insurance401 (k) and Roth 401 (k) Investment Accounts (With Substantial Employer Matching)Employer-Sponsored Life & Disability Insurance This job posting includes a summary of work, skills, abilities, and essential functions; more details are provided during interviews.PM21Requirements:Compensation details: 20-25 Hourly WagePI591bb9fdd427-30070-37850376