Are you outgoing, knowledgeable, and service-oriented? Do you enjoy staying up to date with the latest kitchen and bath design trends? Do you have a keen eye for aesthetics and the determination needed to close sales? If so, we'd like you to join our Showroom team as a KOHLER Sales and Design Consultant.

About the Role:

You will:

* Provide expert product selection assistance and design services to our showroom customers both in the showroom and at the customer's location. * Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing. * Provide hospitality and warmly welcome each customer. * Sell and provide in-store and/or in-home design consultations for kitchen and bathrooms.

* Articulate your showroom value proposition to get your customer's attention, engage them, teach them, and show them the value you provide. * Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward. * Build and maintain long-term customer relationships, creating referrals and repeat business.

* Develop and maintain knowledge of product lines and features. * Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability. * Use sales reports and sales forecasting tools to meet or exceed established sales targets.

* Follow-up on leads and generate new business. * Enter sales orders and bids, expedite purchases, stay engaged with customers from the beginning to the end of projects. * Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.

* Keep showroom clean, neat, current, stocked, and safely displayed.

* Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships. * Successfully complete required safety and compliance training programs as assigned. * Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:

* 2+ years of experience in plumbing design and sales.

* Knowledge of products sold in the showroom preferred * Experience working with luxury, high end products and customers.

Our ideal candidate will also:

* Be knowledgeable of kitchen and bath design trends.

* Have experience with architectural blueprints and have a strong sense of aesthetics. * Effectively use Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendars, and to create and analyze reports. * Demonstrate outstanding customer service and verbal/telephone communications skills. * Demonstrate a deep product knowledge related to kitchen/bath trends to be able to answer customer questions and identify opportunities to upsell or cross sell. * Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.

* Be able to build influential relationships and trust with key vendor partners. * Be able to build positive working relationships and inspire teamwork with co-workers. * Be able to plan, organize, and multi-task. * Be able to learn and operate the computer related systems used to process orders.

* Read, write, speak and understand English. * Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

Hajoca Corporation Job 8457 by eQuest