Key Responsibilities:

Assist clients with inquiries and provide detailed information on medical insurance plans

Support sales representatives in managing leads and following up with clients

Accurately enter and maintain client data using digital tools

Translate documents and communication between English and Spanish, as needed

Perform administrative duties to support the daily operations of the office

Requirements:

Minimum 1 year of experience selling medical insurance

Fluent in both English and Spanish (spoken and written)

Strong computer skills (email, data entry, CRM systems, etc.)

Excellent communication and organizational abilities

Ability to work independently and as part of a team

Preferred Qualifications:

Familiarity with healthcare plans and insurance terminology

Prior experience working in a bilingual customer service or administrative role

Willing to travel out of the office