Outbound Sales Representative

Irvine, CA - Hybrid $22 an hour + bonus Full-Time

Company Overview: We offer an extensive compensation package. Benefits include Medical, Dental, and Vision insurance, company paid life insurance, 401K with a generous employer match and additional benefits such as Free Legal Services and an Employee Loan Program.

Role Overview At Mutual of Omaha Mortgage, we’re seeking experienced call center sales & service professionals to handle a high volume of primarily outbound calls, internally known as Sales & Service Development Representatives.

This role emphasizes developing new opportunities through structured outreach, prospecting, and lead qualification. The ideal candidate is a fast learner with strong communication skills, able to follow scripts, adapt in the moment, and quickly build rapport. Success in this role requires thriving in a fast-paced, growth-oriented environment and effectively engaging customers. Key Responsibilities Manage a high volume of warm outbound and inbound calls efficiently, with a focus on servicing, prospecting, and lead qualification.

Conduct initial contact and follow-up to identify needs and determine customer fit

Follow scripts verbatim for products and services, applying rebuttals as needed

Build trust-based relationships by going above and beyond in addressing early customer concerns

Offer service support or handle simple service questions prior to transferring to a loan officer

Consistently meet individual and team targets for lead conversion, customer service, productivity, and quality

What You’ll Need to Succeed 1+ years of experience in outbound & inbound sales, call center, or phone-based customer engagement

Excellent phone communication skills—clear, confident, and persuasive

Strong ability to qualify leads, handle objections, and follow structured scripts

Proven track record of proactive outreach and early-stage sales development