Product Support Sales Representative

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Competitive pay Health, dental and vision insurance Company paid short term disability Company paid basic life insurance Supplemental term life insurance and long term disability Paid time off 8 paid holidays Company truck provided Essential Duties and Responsibilities Prepare and present parts and service estimates to customers Promote current Parts marketing and sales programs to include New, Used, and All Makes opportunities Establish a system and regular contact schedule documenting all customer interactions in CRM Promote product support technology to all customers and provide training on usage as needed Develop strong working relationship with mainline salesperson for assigned customers to form a strong support team for customers Establish long term partnership with internal and external customers, while growing and developing the market share within assigned territory Serve as the main point of contact for customers on equipment maintenance and repair Assist customers with emergency needs during non-scheduled workday/hours Leverage Komatsu parts and service initiatives to maximize margins and grow discretionary funds Communicate effectively with customers when discussing parts availability Follow all safety rules and regulations while performing demonstrations or diagnostic procedures Manage expectations and needs to prioritize customer needs against scheduling, parts availability, and down time Participate in local trade association functions Perform other duties as assigned Qualifications and Experience
Skills and/or Qualifications Strong customer service and relationship building skills Self-motivated and driven Detail oriented Strong organizational skills Must hold a valid driver's license with a clean driving record Must pass a background check and drug screen Working Conditions Ability to carry, push, and lift up to 60lbs Ability to climb and stand for extended periods of time Able to work in all types of weather conditions (heat, cold, wind, rain, dust, and dirt) Travel as assigned for training or to perform work at other locations Education and Experience A minimum of 2 years of customer facing sales and CRM reporting experience Heavy equipment parts and service sales experience preferred Quick Apply
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Location:
Omaha

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