Product Support Sales Representative
New Today
Competitive pay
Health, dental and vision insurance
Company paid short term disability
Company paid basic life insurance
Supplemental term life insurance and long term disability
Paid time off
8 paid holidays
Company truck provided
Essential Duties and Responsibilities Prepare and present parts and service estimates to customers
Promote current Parts marketing and sales programs to include New, Used, and All Makes opportunities
Establish a system and regular contact schedule documenting all customer interactions in CRM
Promote product support technology to all customers and provide training on usage as needed
Develop strong working relationship with mainline salesperson for assigned customers to form a strong support team for customers
Establish long term partnership with internal and external customers, while growing and developing the market share within assigned territory
Serve as the main point of contact for customers on equipment maintenance and repair
Assist customers with emergency needs during non-scheduled workday/hours
Leverage Komatsu parts and service initiatives to maximize margins and grow discretionary funds
Communicate effectively with customers when discussing parts availability
Follow all safety rules and regulations while performing demonstrations or diagnostic procedures
Manage expectations and needs to prioritize customer needs against scheduling, parts availability, and down time
Participate in local trade association functions
Perform other duties as assigned
Qualifications and Experience
Skills and/or Qualifications Strong customer service and relationship building skills
Self-motivated and driven
Detail oriented
Strong organizational skills
Must hold a valid driver's license with a clean driving record
Must pass a background check and drug screen
Working Conditions Ability to carry, push, and lift up to 60lbs
Ability to climb and stand for extended periods of time
Able to work in all types of weather conditions (heat, cold, wind, rain, dust, and dirt)
Travel as assigned for training or to perform work at other locations
Education and Experience A minimum of 2 years of customer facing sales and CRM reporting experience
Heavy equipment parts and service sales experience preferred
Quick Apply
Success!
Your application was successfully sent!
Error
- Location:
- Omaha