DUTIES AND RESPONSIBILITIES • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience • Courteous and helpful to other associates • Follows all technical manuals for processing of product, label placement, etc. • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines • Ensures proper sanitation of department, equipment and proper food handling/preparation • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO) • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice • Understand and follow Food Safety and Workplace Safety guidelines and procedures • Observe and correct all unsafe conditions that could cause associate or customer accidents • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty • Ensure compliance with local, state and federal regulations • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Perform all other duties as assigned

QUALIFICATIONS • High school graduate or equivalent preferred • Excellent interpersonal, organizational, communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time