JOB SUMMARY: To enhance the guest experience in the retail shops by providing fast, friendly courteous service. Provides assistance and information to inquiring guests about products and services. GENERAL REQUIREMENTS:

· Must be able to pass a math test.

· Previous cash handling experience required.

· Must posses excellent customer service and communication skills.

· Must be able to initiate and engage in conversation in a professional and friendly manner.

· Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation.

· Must be able to work in a fast paced environment.

· Previous experience in a retail entertainment environment preferred.

· Must be able to get along well with co-workers and work as a team.

· Must be able to work any day of the week and any shift. ESSENTIAL JOB FUNCTIONS:

· Ability to acknowledge, greet and converse in English when creating a great time, every time.

· Knowledgeable of all store merchandise and communicate this knowledge in a friendly and helpful manner to customers.

· Implements 100% Satisfaction Guarantee when needed.

· Answers questions concerning location, price and use of merchandise.

· Ability to use suggestive selling techniques with customers.

· Ability to accurately size customers.

· Directs/escorts customers to cashier.

· Must be able to operate cash register to total guest purchases and accurately balance cash drawer on a daily basis.

· Must be able to review price sheets for price change/adjustment, must be able to collect cash, check, charge for each transaction.

· Must be able to weigh items, bag merchandise and wrap and gift wrap merchandise.

· Inspects merchandise prior to wrap/bagging to verify that merchandise is in satisfactory condition.

· Wraps packages for shipment/route to delivery department.

· Assists in stocking and store displays as needed, maintain cleanliness of the store, dusted, keep merchandise folded, etc.

· Stocks shelves, counters, tables, displays, etc.

· Obtains merchandise from stockroom when merchandise is not on floor.

· Must have working knowledge of garment construction, fabric and styles.

· Re-hangs garments according to size on display rack.

· Refastens buttons, zippers tried on buy customers.

· Adheres to all departments and property policies and procedures must be able to meet the attendance guidelines of the department. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL:

· Able to work independently and with little supervision.

· Must be able to sit, stand, bend, crouch, stoop, and kneel when assisting customers with their merchandise needs.

· Must have the manual dexterity to manipulate the cash register and assemble gift baskets.

· Must be able to handle more than one function at a time accurately be being well-organized and paying attention to details.

· Must be able to lift up to 20 pounds.

· Respond to visual and aural cures.

· Must present a well groomed appearance. WORK ENVIRONMENT:

· Must be able to maneuver throughout all retail shops.

· Must be able to tolerate loud music and large crowds. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.