Who we are: At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you’ll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand. Founded in 2011, we are a Detroit based luxury design brand committed to crafting products that are built to last We are committed to creating high-quality manufacturing jobs while operating the first at-scale watch factory in the US in 50 years In addition to luxury timepieces, our team of artisans handcraft premium leather goods, jewelry, and more – celebrating thoughtful design and the beauty of industry through every product we make Our retail locations allow us to showcase our commitment to quality, manufacturing and design by connecting our guests to products in store What you'll do: Show hospitality to your team members and guests alike Become an expert on the Shinola brand and products Connect guests with product meant to be lived in, well loved, and worn out Build upon in-store relationships through meaningful outreach to your guests Learn new technologies like Salesforce, Microsoft Outlook & Teams, Rhapsode Keep your store clean, presentable and stocked Who you are: Desire to work with joy and humility Possess the determination to build the next great American brand Committed to delivering a consistent and quality experience to our guests Passionate about people and helping others Flexible and adaptable to a high-change environment Sampling of Total Rewards Program: Compensation type : hourly Compensation : Compensation can be negotiated based on previous experience & qualifications. Starting at $15.80 per hour Bonus eligibility : Potential monthly bonus based on store financial performance. Employee hiring referral bonus Paid Time-off : (For employees that work over 30 hours a week) 10 Corporate Holidays 15 Vacation days (accrued)2 Volunteer days Benefits: Medical, dental & vision - to view our full package! (For employees that work over 20 hours a week)401k with company match Employee assistance program Pet InsuranceMerchandise discountsComplimentary employee watch Shinola is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Eligible employees are able to participate in a monthly cash bonus program if the store exceeds monthly sales volume targets. Eligibility is determined upon date of hire during the current fiscal month and cash bonus amounts dependent on job title and sales volume targets. Retail bonus details are available upon request.