At T-Mobile, we prioritize your growth! Our Total Rewards Package showcases our commitment to employees, offering a competitive base salary alongside unique wealth-building benefits. Enjoy opportunities for financial growth through annual stock grants, an employee stock purchase plan, and a robust 401(k) with access to free money coaching all year round. Join us and experience how we support our employees! As a Mobile Associate (MA), you'll become an essential member of our Retail Team of Experts, bringing the T-Mobile brand to life. As a passionate brand ambassador, you will create excitement around our products and services in a fast-paced retail environment. You'll build deep connections with customers while continuously developing your skills to support their needs. Key Responsibilities: Provide exceptional service to customers by guiding them through their shopping journey, whether online or in-store. Engage customers by demonstrating the latest technology and tailoring solutions that fit their lifestyles. Collaborate with team members and actively use digital tools to enhance customer interactions. Build relationships with T-Mobile employees across departments to create a seamless customer experience. Participate in ongoing training to enhance product knowledge and sales techniques. Education and Work Experience: High School Diploma/GED (Required) 6 months of customer service and/or sales experience, retail environment preferred (Required) Skills Needed: A genuine passion for connecting with customers and creating an enjoyable experience (Required) Strong competitive drive and ability to excel in a fast-paced sales environment (Required) Willingness to collaborate with peers and leaders while enhancing customer solutions (Required) Effective at balancing customer satisfaction and sales performance goals (Required) Additional Details: Age: At least 18 years old (Required) Legally authorized to work in the United States Within your first 90 days at T-Mobile, you’ll receive hands-on training and earn hourly training pay. Upon completion, you'll advance to the Mobile Expert role, becoming eligible for an annual incentive target of $18,000/year based on performance. All T-Mobile employees are guaranteed to earn $20/hour, which includes base pay and incentives. Additionally, every employee is eligible for an Annual Stock Grant. T-Mobile offers a comprehensive range of benefits that evolve to meet your needs, including: Medical, dental, and vision insurance 401(k) with company match Paid time off and holidays Tuition assistance and college coaching Childcare support and travel discounts If you’re ready to grow in your career and join a team that values your contributions, we encourage you to apply! T-Mobile USA, Inc. is an Equal Opportunity Employer, ensuring that all employment decisions are free from discrimination. We welcome applicants with disabilities and will provide reasonable accommodations when needed during the application and interview process.