At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees receive the same big love we give our customers. All team members enjoy a competitive salary and compensation package - this is our Total Rewards. Employees benefit from multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview As a Retail Sales Mobile Associate, you will be an integral part of a team that brings the T-Mobile brand to life. You are a brand ambassador who will create energy and excitement around our products and services. Join us if you are passionate about technology and thrive in a fast-paced environment, where customer needs and the retail experience continuously evolve. Your mission will be to establish meaningful connections with our customers. Your exceptional ability to build and deepen relationships is unmatched in the wireless industry. You will uncover customer needs, educate them, demonstrate products, and recommend personalized device and service solutions. This position is a learning-related role, preparing you for growth into the Mobile Expert position. Job Responsibilities: Provide exceptional customer service and build lasting loyalty. Assist customers throughout their shopping journey, whether online, through Customer Care, or in-store. Explore individual customer needs and demonstrate the latest technology. Promote personalized solutions, including unique accessories and cutting-edge IoT devices. Utilize digital tools during customer interactions to demonstrate our service advantages. Engage in ongoing training on T-Mobile products and processes. Collaborate with T-Mobile employees across channels to enhance customer experiences. Support team initiatives and foster an inclusive environment. Education and Work Experience: High School Diploma/GED (Required). 6 months of customer service and/or sales experience, preferably in a retail setting. Required Knowledge, Skills, and Abilities: Enthusiastic about customer engagement and creating a fun, authentic connection. Proven success in a fast-paced sales environment. Willingness to collaborate with peers and learn from one another. Ability to balance customer needs with performance goals. Licenses and Certifications: Must be at least 18 years of age. Legally authorized to work in the United States. Compensation and Benefits: The hourly base pay for this position is $18.00, plus $5.00 per hour training pay. After completing the training, Mobile Associates are eligible for an annualized incentive target of $18,000/year. All employees at T-Mobile are guaranteed to earn a minimum of $20/hour, including base pay and incentives. Additionally, every employee at T-Mobile qualifies for an Annual Stock Grant. Our benefits reflect our commitment to our team! Both full-time and part-time employees access great benefits when eligible. These include medical, dental, and vision insurance; a flexible spending account; 401(k) plans; paid time off; and paid parental leave, among many others. We also offer mobile service and home internet discounts, childcare subsidies, and tuition assistance. Join the T-Mobile team where your career growth is our priority! We foster an environment filled with opportunities, ensuring you can flourish in your career. T-Mobile USA, Inc. is an Equal Opportunity Employer. All employment decisions are made without regard to any status protected by law.