Our Story Madewell is a community-driven clothing destination that champions creativity, inclusivity, and self-expression. With denim at the brand's core, Madewell also offers all the essentials of a great wardrobe, from easy tees and timeless outerwear to classic footwear and last-forever bags. Beyond our impeccably designed products, we pride ourselves on meaningful sustainability initiatives, an exceptional customer loyalty program, and community-driven initiatives such as Hometown Heroes and Labels We Love. For more information, visit madewell.com and follow us @madewell. Job Summary As a Retail Sales Representative, you will be a brand ambassador, showcasing your personal style and passion for our products. You will create authentic connections with customers, helping them discover their unique looks. You will collaborate with your team and management to drive sales, assist in store operations, and contribute to a seamless customer experience while embodying a collaborative, kind, and inclusive attitude. Key Responsibilities: Drive sales by exceeding expectations in both selling and service. Participate in training, utilize product knowledge, and apply your learning in real-time. Assist with store tasks to ensure our customers see us at our best. Share valuable feedback, insights, and ideas with the management team. Act consistently with our values in everything you do. Qualifications: You make a great first impression – greet and connect with customers warmly. Your love for the brand is evident in your fashion sense. You are committed to creating incredible experiences that customers rave about. You bring your best to every task and meet your goals. You are adaptable and ready to enjoy the process. You leverage technology effectively while maintaining personal interactions. You build positive relationships with your team and treat everyone with respect. You are at least 18 years old. You are available during our peak times: nights, weekends, and holidays. You can perform physical tasks like bending, reaching, and lifting a minimum of 40 pounds. You can navigate all store areas and remain accessible to customers. Perks of Working at Madewell: Competitive base pay and bonus opportunities Flexible work hours Generous merchandise discounts 24/7 confidential support for personal and work concerns Opportunities for personal and professional growth Giving back through volunteer programs and charitable initiatives Comprehensive health benefits including medical, dental, vision, and more Paid time off, holidays, and parental leave 401(k) plan with company matching Please note that the benefits and perks may vary based on location and employment type and may have specific eligibility requirements. Hourly Range: $16.35 - $19.10 At J.Crew Group (JCG), we strive to offer competitive pay for our industry. The base salary considers internal equity and may fluctuate based on the candidate's location, skills, and experience. The base salary is just one part of our competitive rewards strategy, which includes bonuses, benefits, and other perks. We are committed to fostering a community and culture that promotes belonging and inclusivity. JCG proudly welcomes applicants from all backgrounds.