Our Story Madewell is a community-driven clothing destination that celebrates creativity, inclusivity, and self-expression. At Madewell, denim is at the heart of our brand, complemented by a variety of wardrobe essentials including easy tees, timeless outerwear, classic footwear, and long-lasting bags. We prioritize not just impeccable design but also meaningful sustainability initiatives, a top-tier customer loyalty program, and community-focused efforts like Hometown Heroes and Labels We Love. For more about us, visit madewell.com and follow us on social media. Job Summary As a Retail Sales Specialist, you will play a vital role as a brand ambassador, showcasing your unique style and passion for our products while providing a warm and inviting presence on the sales floor. You will forge genuine connections with customers, assisting them in discovering their own unique looks. Collaborate with team members and managers to drive business success, tackle tasks that enhance customer experience, and bring a positive, inclusive energy to our store environment. Job Responsibilities Drive sales by surpassing selling and service goals. Participate in training sessions and utilize product knowledge to enhance customer interactions. Ensure the store is always presenting its best face to customers. Share valuable feedback and ideas with the management team. Act consistently with our brand values. About You You will thrive in this role if you: Make lasting first impressions through authentic connections with customers. Embrace our brand and exhibit an eye for fashion. Are committed to creating seamless and memorable experiences for customers. Strive for excellence and meet your goals. Are flexible and open to having fun while working. Effectively use technology, ensuring it enhances rather than dominates conversations. Build strong relationships within the team, fostering mutual respect. Are at least 18 years old. Can work during peak times, including nights, weekends, and holidays. Can lift and carry up to 40 pounds (18 kilos) and perform physical movements as needed in the store. Perks We offer several fantastic perks for our staff, including: Competitive base salary and bonus opportunities Flexible scheduling options Amazing merchandise discounts 24/7 free confidential support for personal and work-related concerns Opportunities for personal and professional growth Volunteer programs and charitable matching donations Comprehensive benefits package including medical, dental, vision, and more Paid time off, holidays, and leave policies 401(k) plan with company matching contributions Note: Availability of these benefits and perks may be dependent on work location and employment type, alongside specific eligibility requirements. The hourly pay range for this position is $13.50 - $15.52. At J.Crew Group, we strive to offer competitive compensation aligned with our company's size and industry standards. The offered salary will factor in internal equity, geographic location, and individual qualifications. We are committed to fostering a culture of belonging and are dedicated to Diversity, Equity, and Inclusion. We enthusiastically welcome job applicants from all backgrounds. J.Crew Group proudly provides equal opportunity to all associates and qualified applicants, regardless of race, color, religion, national origin, age, sex, marital status, disability, or any other legally protected characteristic.