The Retail Sales Trainer is a positive, energetic team player dedicated to the success and development of Belle Tire employees. This position is responsible for conducting training for employees at all levels, working with the Retail Operations team to understand and address their needs, and supporting the training development team to create learning opportunities for Belle Tire employees.

What You'll Do Conducts face-to-face training programs following outlines and facilitator guides on topics including customer service, point of sale system, phone call handling, national accounts, glass quote system, vehicle systems, etc.

Conducts one-on-one training and coaching in stores

Acts as subject matter expert for the Training Development team, providing content, reviewing materials, and participating in beta and pilot reviews

Recognizes and communicates continuous improvement opportunities to Director of Training

Conducts and/or participates in train-the-trainer activities

Evaluates the transfer of skills and knowledge back to the job after training through store visits, etc.

Partners with the Directors of Retail Operations to identify and address needs in assigned communities

Use Belle Tire Academy to support instruction

Supports, follows, and promotes Belle Tire policies and procedures

Maintains classroom facilities and equipment

Maintains a safe learning environment

Other duties as assigned by the Director of Training What We're Looking For

Minimum Qualifications: Travel required, including overnight stays, up to 75% of time

Minimum of 5 years in a retail or automotive setting occupying a leadership position

Demonstrates a commitment to high quality service to internal and external customers

Demonstrates "Walk the Walk" mentality of Belle Tire's core beliefs

Demonstrates strong classroom management and facilitation skills

Ability and desire to facilitate others' learning inside and outside the classroom

Ability to communicate clearly, effectively, in an engaging manner, and with confidence in front of a group

Drive to learn new work-related skills and knowledge and seek out development opportunities

Ability to demonstrate and promote safe work habits and procedures

Ability to work independently and self-motivate

Strong desire and ability to collaborate within and outside the Training team

Demonstrates high energy, enthusiastic, positive attitude

Ability to understand and meet the needs of internal customers

Ability to prioritize competing demands and manage multiple concurrent tasks

Ability to explain facts, concepts, processes, and procedures in multiple ways to learners of varying skill, knowledge, and experience levels as well as varying temperaments

Ability to complete tasks thoroughly, accurately, and in a timely manner

General knowledge of learning management systems (current LMS provider Cornerstone)

Proficiency in the use of relevant computer software (i.e. Word, Excel, PowerPoint, Snag It) Preferred Qualifications: Five years in a training facilitation role

Two years in a training development role

Bachelor's degree preferred Work Environment

The position is based in an office environment, requiring periods of sitting and the operation of standard office equipment, including computers, phones, and other office tools. Work hours are typically 8-5, Monday through Friday, with occasional evening and weekend hours as needed. Travel required, including overnight stays, up to 75% of time Benefits

We offer premium benefits to keep your life moving. Medical, Dental, Vision Insurance

Flexible Spending Account

Life/AD&D Insurance

Short/Long-Term Disability Insurance

Employee Assistance Program

401(K) with company match

Flexible Paid Time Off

Closed Sundays and Holidays (New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day)

Discounts on Products and Services

Employee Referral Program

Paid Training and Reimbursement for ASE Certifications

Belle Tire Scholarship Program

Career Growth Opportunities with a Growing Company

Learn more at About Us

At Belle Tire, we believe you deserve a better experience when it comes to tires and vehicle services. That starts with hiring people who genuinely care - that's the Belle Tire Difference . With over 180 locations and 3,000 dedicated employees across Michigan, Ohio, Indiana, and Illinois, we are your one-stop shop for tires, wheels, and full-service automotive repairs. Our services include alignments, brakes, batteries, heating and cooling, oil changes, auto glass repair, and more.

Since 1922, we've done what it takes to keep life moving for our customers and employees. We live by a shared set of values: Customer Satisfaction is the Bottom Line, we always Do the Right Thing, we Set the Tone with a positive attitude, we believe We Are They - there is no "us" and "them" here, and we Walk the Walk by following through on our commitments. These beliefs shape a culture of trust, respect, and pride, making Belle Tire a great place to build your career.

We're not your ordinary tire shop, we're Changing Tires.

Belle Tire is an Equal Opportunity Employer.We ensure all individuals are considered for employment and advancement based on their qualifications, skills, achievements, and experience, without regard to race, color, national origin, sex, age, religion, disability, veteran status, genetic information, sexual orientation, gender identity and expression, or any other characteristic protected by federal, state, or local law.