*Job Summary*

Make sure to apply with all the requested information, as laid out in the job overview below. We are looking for a professional, organized, and service-oriented Sales Admin & CustomerExperience Coordinator to join our growing apparel team. This multi-functional role serves as the first point of contact at the front desk, while also providing key administrative support to the sales team and assisting with order processing and customer service. The ideal candidate has 3+ years of experience in front office coordination, sales support, or customer-facing roles and thrives in a fast-paced, team-oriented environment.

*Duties*

Front Desk & Office Coordination:

* Greet and assist visitors, clients, and vendors in a friendly and professional manner. * Answer and direct incoming phone calls; manage the general email inbox. * Receive and distribute mail, packages, and product samples. * Maintain a clean, well-organized, and brand-appropriate front office and reception area. * Schedule meetings, support visitor logistics, and assist with internal event or travel coordination. Manage office supply inventory and place supply orders as needed.

Sales Administration & Order Processing:

* Enter and process customer orders accurately using ERP and CRM systems, ensuring * correct pricing, product details, and delivery information. * Track and manage orders from entry through shipment, communicate with internal/external customers in needed. * Handle customer inquiries and resolve issues related to orders, returns, or product availability. * Generate and distribute order reports, summaries, and basic sales data to internal teams.

Sales Team & Representative Support:

* Provide day-to-day support to sales reps with order entry, sample tracking, and customer Follow-ups. * Assist in the preparation of order, invoices, catalogs, and line sheets. * Help maintain up-to-date customer account records * Support seasonal sales cycles, product launches, and sales needs

Job Type: Full-time

Pay: $28.00 - $32.00 per hour

Benefits: * 401(k) * Health insurance Shift: * Evening shift * Morning shift

Ability to Commute: * Compton, CA 90220 (Required)

Ability to Relocate: * Compton, CA 90220: Relocate before starting work (Preferred)

Work Location: In person