The Sales and Development Lead is responsible for driving sustainable growth and value creation for Chordline through strategic revenue generation and enterprise partnerships. This position plays a critical leadership role in aligning clinical expertise with business development strategies, with a focus on expanding Chordline's footprint in healthcare and payer services. This role will focus on identifying new logo opportunities, guiding prospects through the full sales cycle, and partnering with customer success team to ensure a smooth transition to implement and renew.

To be successful, the Sales and Development Lead must bring a strong clinical foundation—preferably as a registered nurse (RN)—with a deep understanding of case management, utilization management workflows, and payer-provider dynamics. This unique blend of clinical knowledge and business acumen enables the Lead to identify strategic growth opportunities that align with the Chordline mission and deliver impactful, clinically informed solutions to clients.

Reporting directly to the VP, Head of Customer/Operations, the Lead partners closely with the Product Team and other members of the leadership team to develop and execute Chordline’s growth strategy. This position requires strong independent decision-making skills, a proactive leadership approach, and an unwavering commitment to excellence and collaboration. Mastery of Chordline’s product portfolio and alignment with the organization’s mission, vision, and values are essential.

Key Responsibilities: Serve as a key strategic advisor and thought partner to the CEO and Product Team. Lead the development and execution of Chordline’s enterprise growth strategy, with a focus on clinically aligned solutions. Drive and own end to end sales process by revenue generation efforts: identifying prospects, qualifying, pitching/demoing, and closing new deals and lines of business across healthcare, payer, and related sectors. Build and sustain high-value partnerships with healthcare organizations, payers, and other industry stakeholders. Conduct discovery calls and live presentations and product demonstrations tailored to customer needs. Leverage clinical expertise to assess market needs and inform go-to-market strategies, especially around care management, population health, and utilization optimization. Collaborate with the Finance Team to develop and analyze financial models that support business development initiatives. Collaborate with marketing to run outbound campaigns and optimize lead conversions. Provide leadership, mentorship, and oversight to Chordline’s Sales process. Maintain and track pipeline activity and forecasting in CRM. Partner cross-functionally with internal stakeholders to ensure alignment of growth initiatives with product development and client needs. Stay current on market trends, competitor positioning, and healthcare regulations. Represent Chordline at industry conferences, client meetings, and strategic forums. Managed the RFP (Request for Proposal) process by contributing content and ensuring accurate and compelling responses. Other responsibilities as assigned.

QUALIFICATIONS AND REQUIREMENTS Education & Clinical Experience: Registered Nurse (RN) license strongly preferred. Bachelor's degree required; Master's degree in healthcare administration, business, or a related field preferred. Proven understanding of case management, utilization management workflows, and payer operations is required.

Professional Experience: Minimum of 10 years of progressive leadership experience in healthcare, business development, or clinical operations. 5+ years in sales, ideally in healthcare tech, SaaS, or payer/provider space. Demonstrated success in developing and executing enterprise-level growth strategies. Experience working with or for payer organizations, health systems, or healthcare technology companies.

Skills and Competencies: Strategic mindset with a strong orientation toward execution and results. Proven track record of meeting or exceeding quota Exceptional communication skills—written, verbal, and interpersonal. Strong analytical and financial modeling skills. Strong consultative selling, storytelling, and negation skills. Ability to manage complex projects and stakeholder relationships simultaneously. Highly organized and detail-oriented, with the ability to prioritize and meet tight deadlines. Coachable and receptive to feedback; committed to continuous improvement. Collaborative leadership style with a positive, proactive approach to problem solving.