About Hawx Hawx Pest Control is a pioneering company that is transforming the pest management landscape. We play a vital role in public health by utilizing advanced technology and eco-friendly products to safeguard the people and places our customers cherish. At Hawx, we take pride in our vibrant company culture, where team members are recognized for their teamwork and have abundant opportunities for personal and professional growth. We value individuals who are passionate about advancing their careers and delivering outstanding customer experiences. Job Summary We are looking for a skilled Sales & Service Technician to join our team. This dynamic position combines both sales and service aspects, efficiently supported through streamlined leads generated from marketing, fellow team members, and our dedicated Sales Appointment Setter program. The role is adaptable based on workload, with a primary focus on achieving sales targets. You will primarily sell specialty services including treatment for german cockroaches, bed bugs, termites, rodents, and insulation strategies in applicable markets, along with our traditional pest control services. In this role, you will demonstrate a deep understanding of pest biology and behaviors, accurately identify pest infestations, and effectively convey value throughout the sales process. Your ability to close sales will directly contribute to revenue generation for your team. Details: Full-time position $22 - $24 / hour + 15% Commission $750 sign-on bonus for Licensed candidates Responsibilities: Meet key performance indicators regarding lead appointments, close rates, sales quotas, sold-to-service ratios, and customer satisfaction. Promptly respond to leads and process sales using various handheld and technology-enabled platforms. Inspect and provide pest control treatments for residential and commercial clients using high-quality, eco-friendly products. Navigate structures, climb ladders, and manage various physical tasks related to pest control. Deliver exceptional customer service to resolve pest-related issues. Correctly interpret pesticide labels to mix products based on the required measurements. Document work activities and complete necessary paperwork post-service. Maintain and care for company equipment and vehicle. Address customer concerns and implement integrated pest management strategies to resolve issues. Follow up on sold services to ensure customer satisfaction. Qualifications: Traits: Reliable: Committed to our company values and mission, punctual, and dedicated to completing tasks efficiently. People Person: Positive, adaptable, and capable of working with diverse personalities while fostering strong relationships. Emotionally Intelligent, Strong Communicator: Effectively conveys information suited to various audiences and actively listens to feedback. Skills: Tech Literate: Proficient with essential software and capable of quickly learning new technologies. Problem-solver: Focused on understanding issues thoroughly before seeking solutions, with a strong attention to detail. Operational Efficiency: Recognizes ways to enhance processes and productivity. Cross-Functional Collaboration: Works seamlessly with multiple departments for optimal operational alignment. Task Management: Familiar with utilizing tools like Asana for tracking and prioritizing tasks. Organization and Time Management: Capable of managing multiple tasks effectively and meeting deadlines. Experience & Other Requirements: Must pass a required background check, drug screening, and motor vehicle record review. Must be 21 years or older with a valid driver's license. Preferred experience in pest control. Ability to work comfortably in the presence of pests. Experience with physical labor and outdoor work. Capability to perform physical tasks such as lifting, bending, and stretching. Able to lift at least 50 pounds. Benefits: Medical, dental, vision, and life insurance. 401K with company match. Paid time off and holidays. On-Demand Pay. Employee Assistance Program (EAP). Short and Long-Term Disability options. Hawx Services, LLC is an Equal Opportunity Employer committed to creating an inclusive environment. We value diversity and ensure equal employment opportunities regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status.