Position Summary: Hilo Fish Company is seeking a professional and detail-oriented Sales Assistant to support our Los Angeles sales operations. This role is essential in ensuring accurate order processing, excellent customer service, and seamless coordination between our sales, warehouse, and delivery teams. The ideal candidate brings strong administrative skills, a commitment to service, and a team-first attitude.

Key Responsibilities:

Support the sales team with order entry, invoicing, and maintaining updated customer account information

Serve as a reliable point of contact for customers regarding order status, product availability, pricing, and delivery scheduling

Coordinate closely with the warehouse and logistics teams to ensure accurate and timely deliveries

Assist with daily sales reports, inventory updates, and customer communications

Maintain and distribute current product and pricing lists

Help organize sample shipments, customer promotions, and follow up on outstanding orders

Support the onboarding process for new customers, including data entry and document collection

Communicate professionally and promptly with internal teams and external partners

Contribute to team goals by assisting with other administrative or sales tasks as needed

Qualifications:

High school diploma or equivalent required; college coursework in business or related field preferred

1-2 years of experience in an administrative, sales support, or customer service role (experience in seafood or food distribution is a plus)

Strong computer skills, including proficiency in Microsoft Excel, Word, and Outlook

Experience with order management or inventory systems is preferred

Excellent written and verbal communication skills

Highly organized, detail-oriented, and dependable

Able to work in a fast-paced, team-oriented environment

Bilingual (English/Spanish or English/Chinese) is a plus, but not required

Working Conditions:

Based at Hilo Fish Company's Los Angeles office

Monday to Friday schedule with occasional early mornings or extended hours during peak periods

Office setting with frequent coordination with warehouse and delivery staff

Occasional lifting of light materials (e.g., product samples or marketing materials)