Job description

Lee Spring is seeking a Sales Assistant to join our team.

About us:

Lee Spring manufactures and distributes mechanical springs, wire forms, stampings, and four-slide parts worldwide. We offer an extensive product line of more than 25,000 inventoried products in a variety of materials available in stock and ready to ship today. In addition, we also manufacture springs made to customer specifications. Lee Spring is the premier global source for stock catalogs and custom-designed mechanical springs and related products.

Founded by Robert Lee Johannsen in 1918, Lee Spring began in Brooklyn New York, and our Global Headquarters are still based in Brooklyn today. Through the years, we have expanded with additional strategic locations throughout the United States, Europe, Latin America, and Asia. We are well known for our extensive and comprehensive catalog of stock springs that have been used by engineers, professionals, and buyers for decades. Beyond the catalog, we have considerable custom spring capabilities, personnel, and proficiency that come with our many years within the industry.

Sales Assistant

Support the sales team to grow and maintain sales with new and existing customers. Communicate with people inside and outside the organization to develop constructive and cooperative working relationships and maintain them over time.

Duties and Responsibilities:

Customer Satisfaction - Communicate with customers to inform them of order delays, short shipments, shipping notifications, obtain customer and catalog quote feedback and address and other questions.

Custom Quote Pricing - Review each custom quote to determine the appropriate price and correct lead time. Ensure all part numbers, descriptions, routes, and contact info are accurate.

Catalog Quote - send out catalog quotes to customers as needed.

Order Entry - Process both custom and stock purchase orders for selected accounts

Purchase Order Follow-Up - Contact customers or the salesperson to obtain a revised PO with accurate pricing and other relevant information

Updates - Work with the quoting engineers to create new updated quotes for existing items.

Pricing Resolution - respond to customer's inquiries about pricing discrepancies. Research the problem to find out why the pricing is different than what the customer believes it should be.

Outside Sales Team Assistance - Work with our sales representatives to support customers with requested information, provide timely resolutions for questions, concerns and situations that should arise while they're in the field and act as a liaison for them with other departments and co-workers.

Other duties as assigned

Skill Requirements:

High diploma or equivalency

Attention to detail

Strong organizational skills

Ability to work in a fast-paced and dynamic work setting

Strong interpersonal and communication skills

Excellent verbal and written skills

Microsoft Office proficiency

Must have dependable transportation

Lee Spring Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we also comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training.

Ability to commute/relocate.

Benefits include but are not limited to:

401(k)

Medical insurance

Vision insurance

Dental Insurance

Pet Insurance

Cancer Policy

Critical Illness Policy

Short-Term Disability

Long-Term Disability

Legal Sheild

ID Sheild

Paid Vacation

Paid time off

Paid Holidays

Vision insurance

Shift:

8-hour shift