Sales Assistant/Portfolio Coordinator - BMW of Tigard

8 Days Old

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
BMW of Tigard is currently looking for a Sales Assistant / Portfolio Coordinator to join our team!
What will you do?
Our Sales Portfolio Coordinator plays a critical role in maintaining our loyal portfolio of lease and loan clients. Using a consultative, customer-focused approach, you will assist customers with their lease-end and loan maturity processes while fostering long-term relationships with our brand. Responsibilities include: Communicating effectively with customers via phone, email, and in person. Collaborating with our off-site Portfolio Management team and coordinating in-store follow-ups on their customer outreach efforts. Building relationships with existing clients, starting at least six months before their lease maturity and continuing throughout their loan terms. Explaining the lease return process to ensure customers understand all details clearly. Developing compelling proposals to retain customers within the BMW brand and at BMW of Tigard. Presenting upgrade opportunities and trade appraisals to Service customers during their visits. Maintaining accurate records of the Lease/Loan Portfolio in the CRM and other dealership systems. Completing all paperwork and coordinating the return of vehicles. Assisting the Pre-Owned Sales Manager with lease-end tasks. Attending required training sessions and department meetings. Performing various administrative tasks, including daily, weekly, and monthly reporting to support portfolio and sales activities. What are we looking for? We are seeking a high-caliber professional with the following qualifications: Automotive sales and BDC experience strongly preferred. Strong communication skills and the ability to work well with customers, Sales team colleagues, and managers. Proven ability to build relationships, provide exceptional customer service, and deliver results. A positive attitude, high energy, and a strong work ethic. At least one year of experience in automotive sales or customer service. High School Diploma, some College preferred Current, valid driver s license REQUIRED Professional appearance Ability to work retail hours of dealership Proficiency in computer systems, including CRM tools. Compensation: Starting at $25.00/hour plus commission Target total compensation: $62,000 - $70,000 annually
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At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type): Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts Employee Assistance Program 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Paid Pregnancy/Parental leave Paid Military Leave Tuition Reimbursement
Benefits:
Regular Full-Time
We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees. Click here for Washington State benefit information.
Temporary or Part-Time
In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements. Click here for Washington State benefit information.
Pay:
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location. This is a commission eligible role, and employees can expect to earn an average monthly pay of $3,000-$10,000 with earning potential based on your personal performance.
Equal Opportunity Employment and Accommodations:
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Location:
Tigard, OR, United States
Job Type:
PartTime
Category:
Sales And Related Occupations

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