Sales Associate / Customer Service Representative
4 Days Old
Join to apply for the Sales Associate / Customer Service Representative role at Drybar
This range is provided by Drybar. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $18.50/hr - $18.50/hr
Overview ?? WELCOME TO DRYBAR ??
We're not your average salon, and this isn't your average job.
We're hiring BARTENDERS —aka our front desk legends—who keep the shop running smooth, the energy high, and the clients feeling like queens ??
We're the ultimate beauty crew that works hard, supports each other, and always brings the glam. Think good vibes, music always playing, and ice cream surprise days ????
We're looking for high-energy, beauty-loving go-getters who are ready to hustle and have fun doing it. This job isn't easy—but it's rewarding, fast-paced, and full of opportunity.
Responsibilities Making every guest feel welcomed and fabulous
Managing the front desk with confidence
Driving sales (membership + retail)
Supporting the stylists and keeping things flowing
Warmly greet and welcome clients to create a positive first impression
Provide exceptional customer service throughout the client's entire visit
Promote and sell retail hair care products with confidence and product knowledge
Maintain a clean and organized salon environment, including the front desk and retail area
Assist with restocking inventory and keeping supplies replenished and accessible
Answer phone calls professionally and manage appointment scheduling efficiently
Qualifications 1+ year of customer service or retail experience
Salon or spa experience is a plus (but not required!)
A love for beauty + a quick problem-solving mind
Confident multitasker with a great attitude
Thrives in fast-paced, high-energy environments
Must be 18+ and able to stand for long shifts
Strong organizational skills and attention to detail to manage daily salon operations
Previous experience in retail sales or customer service is highly preferred
Confident phone etiquette and clear communication for booking and client interactions
Ability to thrive in a fast-paced setting—experience in environments like grocery, hospitality, or wireless retail is a plus
Comfortable recommending and selling products or services to enhance the client experience
Benefits Competitive pay – Earn $20+/hr with commissions and performance-based bonuses
Paid sick time
Free blowouts each month
Bonus opportunities for membership and retail sales
Flexible scheduling to support work-life balance
Employee discounts on all Drybar products
Growth opportunities with a clear path to advance
Ongoing training and support to build your skills and confidence
Legal Disclaimer 2023 DB Franchise, LLC („DBF“). Each Drybar shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners' shops are their employees, not those of DBF. Drybar + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.
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- Location:
- Santa Barbara, CA, United States
- Job Type:
- FullTime
- Category:
- Management & Operations