Retail Guest Experience Specialist Job Overview: Our Sales Associates - Guest Experience Specialists are a driving force behind Bob's Discount Furniture's success and expansion. Whether you're looking for full-time or part-time opportunities, you'll find a supportive, fun, and team-oriented environment at Bob's. As a Sales Associate - Guest Experience Specialist, you'll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmospherejust the way Bob's intended! What You'll Bring to Bob's: At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of customer service ability, interpersonal skills, and a passion for helping others. If you enjoy working with people, are energized by a sales environment, and love home dcor, this role is for you! Key Skills for Success: To excel in this role; you will need to demonstrate strengths in the following skill areas: Customer Engagement and Active Listening Relationship Building and Client Follow-Up Consultative Selling and Product Knowledge Application Team Collaboration and Communication Adaptability to Retail Schedules and High-Energy Environments Comfort with Digital Tools and Point-of-Sale Systems Organizational Skills and Time Management Problem Solving and Goal Orientation Preferred Competencies & Skills: Previous retail or commission-based sales experience; Bilingual communication skills; Passion for home design and interior dcor; Experience with customer relationship management tools or systems Who We Are: At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 190 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. How We Will Support Your Success: We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement. Benefits & Perks: Hourly Advance/Draw vs. Commission pay structure; Medical, Dental, and Vision coverage; Employer-paid and voluntary Life Insurance options; 401(k) Profit Sharing Plan with generous match; Paid time off including vacation, sick days, holidays, and your birthday!; Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand); Exclusive Employee Discounts; Flexible retail schedules including evenings, weekends, and holidays; Tuition reimbursement and professional development opportunities Our Culture & Core Values: At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core valuesHonesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Funguide everything we do. We're not just a workplace; we're a team that supports and celebrates each other! Minimum Qualifications: Energetic and self-motivated with strong interpersonal skills; Basic computer proficiency; Must be at least 18 years old to be considered for employment with Bob's; Ability to work a flexible retail schedule, including weekends and holidays Physical Demands: Ability to stand for long periods and move throughout the showroom; Must be able to lift and move up to 50 lbs. as needed Diversity is a Core Value at Bob's: At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.