Overview The Sales Associate Supervisor is responsible for supervising the Sales Associate staff to ensure all tasks and assignments are completed in their area of responsibility and meeting assigned deadlines. The Sales Associate Supervisor is responsible for the scheduling of sales associates. This position is responsible for referring and selling Bank products and services as well as coaching sales associates to refer and sell Bank products and services. Responsibilities Contribute to meeting monthly branch and/or individual scorecard goals by monitoring performance and following action plans. Work with Branch Manager in preparing and reviewing monthly Sales Associate scorecards. Operate with accuracy and efficiency in core banking systems and process transactions with a sales associate cash drawer. Ensure delivery of excellent customer service by adhering to sales and service standards. Maintain knowledge of bank products to recommend appropriate products/services to customers and refer business to other areas within the Bank as appropriate. Oversee Sales Associate staff, including scheduling work hours, training, assisting with complex tasks, and communicating operational procedures to ensure compliance with bank policies and procedures. Maintain vault cash; buy and sell currency to maintain established cash drawer limits. Accept deposits, verify cash deposits, endorsements, and comply with Regulation CC requirements and bank deposit policies. Process night depository, ATM, and mail deposits, if applicable. Prepare mandatory currency transaction reports and monetary instrument logs in compliance with Bank Secrecy Act regulations, including KYC, OFAC, and Information Security policies and procedures. Order and ship currency within branch cash limits. Prepare monthly branch transaction reports and assist management with monthly and quarterly branch audits. Maintain security and inventory logs for the branch, ensure completion of monetary logs and CTRs. As needed, ability to open and/or close the Branch and work hours outside normal scheduled hours. Qualifications / Skills High School diploma or equivalent is required. Minimum of one (1) year of professional working experience, preferably in a Banking environment. Working knowledge of core banking systems; prior banking experience is not required but preferred. Prior supervisory experience is highly desired with demonstrated leadership ability. Sales-oriented professional demeanor. Excellent verbal and written communication skills; Spanish or additional language skills are a plus. Excellent customer service and interpersonal skills; ability to interact effectively with customers in a professional manner. Proficiency in Microsoft Office Products. Ability to operate standard office equipment (computer, copier, fax, calculator). Strong problem-solving, analytical, and math skills. Strong organizational skills with the ability to multi-task in a fast-paced environment. Ability to travel to other branch locations as needed to ensure proper daily staffing. Flexible work schedule as business needs arise. Key Competencies Customer Service Interpersonal Skills Leadership Skills Communications Skills Essential Functions Standing and sitting for extended periods. Operate a computer keyboard, mouse, and related equipment. Communicate effectively with all levels of staff within the organization. Observe, perceive, identify, and translate data. Company Profile Please review the benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here. At United, our strength is our people, and we are committed to nurturing a culture that reflects the communities we serve; promotes respect and a shared purpose; and aligns with our core values. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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