Sales Associate Supervisor Job Description

JOB SUMMARY: The Sales Associate Supervisor is responsible for supervising the Sales Associate staff to ensure all tasks and assignments arepleted in their area of responsibility and meeting assigned deadlines. The Sales Associate Supervisor is responsible for the scheduling of sales associates. This position is responsible for referring and selling Bank products and services as well as coach sales associates to refer and sell Bank products and services.

RESPONSIBILITIES: • Responsible for contributing to meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans. • Work closely with Branch Manager in preparing and reviewing monthly Sales Associate scorecards. • Operate with accuracy and efficiency with core banking systems and processing transaction with a sales associate cash drawer. • Ensure delivery of excellent customer service throughout the Bank by adhering to sales and service standards • Maintains knowledge of bank products to be able to rmend appropriate products/services to customers and refer business to the other areas within the Bank as appropriate. • General oversight of the Sales Associate level staff. This will include scheduling of work hours, training, assisting withplex tasks and responsible formunicating operational procedures and ensuringpliance in Bank policies and procedures. • Maintain vault cash, buys and sells currency from sales associates to maintain established cash drawer limits. • Accepts deposits, verifies cash deposits, endorsements andplies with Regulation CC requirements and bank deposit policies. • Processes night depository, ATM, and mail deposits, if applicable. • Prepare mandatory currency transaction reports and monetary instrument logs inpliance with Bank Secrecy Act regulations, including adhering to KYC, OFAC, and Information Security policies and procedures. • Order and ship currency withinpliance of branch cash limits. •pile and prepare monthly branch transaction reports and assist management with monthly and quarterly branch audits. • Maintains all security and inventory logs for the branch, ensurespletion of monetary logs and CTRs. • As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled hours.

Qualifications

SKILLS/QUALIFICATIONS: • High School diploma or equivalent is required. • Minimum of one (1) years of professional working experience, preferably in a Banking environment. • Ability to demonstrate working knowledge of core banking system if prior working experience is not in the Banking field. • Prior supervisory experience is highly desired with demonstrated ability to lead staff members. • Ability to effectively demonstrate a sales-oriented professional demeanor. • Excellentmunication skills; Verbal and writtenmunications skills in Spanish or additional language a plus. • Ability to demonstrate excellent customer service and interpersonal skills. • Ability to interact effectively with customers in a confident, professional, mature, and courteous manner. • Proficiency in Microsoft Office Products required. • Ability to efficiently operate standard office equipment, including aputer, copier, fax, and calculator is required. • Demonstrate problem solving ability, good analytical and math skills. • Organization skills and ability to multi-task in a fast-paced environment is essential. • Ability to travel as business necessity arises to other branch locations to ensure proper daily staffing. • Flexibility on work schedule as business needs arise.

KEYPETENCIES • Customer Service • Interpersonal Skills • Leadership Skills •munications Skills

Essential Functions: • Standing and sitting for extended periods of time. • Ability to efficiently operate aputer keyboard, mouse, and otherputerponents. • Ability to converse and exchange information with all levels of staff within organization. • Ability to observe, perceive, identify, and translate data.

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

At United, our strength is our people, and we aremitted to nurturing a culture that is reflective of themunities we serve; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Job ID 46687