SHI International Corp. Sales Operations Manager

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees all 6,000 of them. If you join our team, you'll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive in our offices or yours.

Job Summary

Support the sales leader by managing and organizing key sales operations and business initiatives. This role focuses on gathering, analyzing, and presenting sales data to support business reviews, campaign tracking, and resource alignment. The individual will streamline reporting processes, manage smaller initiatives, and ensure ongoing visibility into sales performance and operational efficiency.

Role Description

• Prepare business reviews by collecting and synthesizing data across multiple sources
• Manage smaller sales initiatives and campaigns, including tracking, resource alignment, and reporting
• Support GTM operations by organizing data, identifying trends, and translating insights into action
• Maintain and improve operational processes for accurate and timely reporting
• Collaborate cross-functionally with sales, marketing, and operations teams
• Identify inefficiencies and propose process improvements
• Serve as a key contact for sales data and reporting needs
• Build scalable processes and templates to reduce manual effort

Behaviors and Competencies

• Adaptability
• Analytical Thinking
• Business Acumen
• Change Management
• Collaboration
• Communication
• Continuous Improvement
• Decision-Making
• Leadership
• Problem-Solving

Skill Level Requirements

• Project management from concept to completion Intermediate
• Multitasking and organizational skills Intermediate
• Results-driven and proactive Intermediate
• Data analysis, reporting, and dashboard creation Intermediate
• Proficiency in Microsoft Excel, PowerPoint, and Office tools Intermediate
• Cross-functional collaboration and communication Intermediate

Other Requirements

• Bachelor's degree or equivalent experience
• Experience in sales operations, business management, or GTM support
• 35 years in sales support, sales analyst, or project management roles
• Preferred: Experience in a tech or matrixed organization
• Preferred: PMP certification or equivalent

The estimated annual pay range for this position is $80,000 - $120,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity M/F/Disability/Protected Veteran Status