Sales & Conference Services Manager, Kindred
New Yesterday
Job Summary:
The Sales & Conference Services is a hybrid sales and service role responsible for booking and executing weddings, social events, and group programs. This leader manages the entire client journey, ensuring events at Kindred’s venues exceed expectations from first inquiry to flawless delivery. Focused on driving revenue and building pipelines, the role partners with the sales team while managing all aspects of conference, catering, and wedding services. Through detailed planning, creative solutions, and seamless execution, the manager delivers Kindred’s luxury brand promise. Job Specifications:
Starting Wage: $68,545.70 - $75,000.00 + annual bonus
Employment Type: Year Round
Shift Type: Full Time
Minimum Age: At least 18 years of age
Housing Availability: Yes
Pre-Opening Responsibilities:
Develop and implement catering and sales SOPs to ensure consistency and excellence
Establish best practices for weddings, conferences, and social event sales and services
Collaborate cross-functionally with multiple teams to create seamless processes and communication standards
Partner with the Director of Sales & Marketing to design sales strategies, collateral, and service workflows aligned with Kindred’s luxury brand
Contribute to system builds in Delphi/Amadeus and other event platforms
Assist in the resort opening practices that position Kindred as Keystone’s premier meetings & wedding destination
Post-Opening Responsibilities:
Act as the primary contact for weddings, social groups, and conference services from signed contract through on-site execution
Develop and execute sales strategies to grow wedding and social event revenue, including outreach to planners, vendors, and direct clients
Build strong client relationships, providing personalized service and creative solutions aligned with the Kindred brand
Create, manage, and communicate detailed Banquet Event Orders (BEOs), floor plans, timelines, and contracts
Oversee accurate catering forecasting and reporting
Partner with culinary, banquets, AV, and operations teams to ensure seamless execution
Monitor group and event space inventories to maximize yield
Represent Kindred Resort at wedding shows, tradeshows, and community events
Stay current on event trends, luxury wedding preferences, and group market opportunities
Other duties as assigned.
Job Qualifications:
Degree in Business, Hospitality, or related field, or equivalent relevant experience
3+ years in hospitality sales or event management (weddings, social events, or conference services)
Proven selling skills with a track record of converting leads and building client relationships
Knowledge of event planning, catering, contracts, and event technology; luxury brand experience a plus
Proficiency in Microsoft Office; Delphi/Amadeus or Cvent preferred
Strong organizational, communication, negotiation, and problem-solving skills
Financial acumen in forecasting, budgeting, and P&L analysis
Creative, resourceful, and able to thrive in a fast-paced, luxury pre-opening environment
Passion for delivering personalized, elevated guest experiences
The expected pay range is $68,545.70 - $75,000.00 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
- Location:
- Florence
- Job Type:
- FullTime