KYA Services is looking for a motivated and versatile individual to join our expanding team in a position that offers opportunities for career advancement in Sales or Operations. This entry level role will assist our sales & operations team in enhancing current client relationships and laying the groundwork for attracting new clients and opportunities. It is a support role in sales and operations, offering career training and opportunities for planned growth within our organization. Essential Duties and Responsibilities - Year ONE Familiarize yourself with all programs and tools to support KYA Sales / Operations Team Respond to research requests and initiate value add research for Sales / Operations Team Proactively research new target markets and populate our CRM system contact information for Regional Advisors Utilize our Hubspot CRM lists for effective communication and timely response on all task and action items Attend various events, conventions, presentations, etc. as a representative of The KYA Group Learn and maintain an understanding of product knowledge & reference marketing materials to support RAs to inform potential clients and identify needs Shadow RA sales calls: record as much information as possible from clients and/or site surveys (product, color, style, lead time, DDD, size of area, etc) Assist Project Managers and learn how to accurately measure areas on site surveys (and take photos, when applicable) Accurately enter requests from Sales Team on new opportunities into Hubspot Build relationship with Services Team and have an understanding of action steps to support the job cycle Maintain accurate records of time management and recording practices with Trinet Visit installs, as requested by Sales Team Support RAs to have work releases signed by client in a timely manner, then deliver to Services department Take before and after photos of installs, as requested Assist Services department with contacting subcontractors to acquire quotes, as necessary Networking to build trusting relationships with potential customers Word-of-mouth marketing techniques to build a customer base Assist in organizing marketing events Research target markets and identifies the point of contact for prospecting Provide Customer feedback to the Marketing and Sales departments Ensure consistent brand messaging Posting company content on social media platforms Travel for trade show support and client/salesperson account management To provide accurate, supporting sales records on a quarterly basis Have a basic understanding of all KYA purchasing contracts