ABOUT US:

At Windward Communities, we’re more than just a network of manufactured housing communities—we’re a growing family dedicated to creating safe, welcoming, and affordable places for people to call home. With 27 communities (and counting!) across the United States and over 8,000 home sites, each location is thoughtfully designed to reflect the local character and offer amenities like playgrounds, dog parks, picnic areas, and swimming pools.

But what truly sets us apart? Our people.

If you’re passionate about making a difference and being part of a team that values community, compassion, and commitment—we’d love to meet you.

Discover more about Windward Communities by visiting www.livewindward.com

PAY & BONUS:

Competitive hourly pay of $16/hr - $18/hr and an exceptional bonus/incentive plan designed to reward your hard work and success. Bonus Plan includes: commissions, quarterly bonus, performance bonus payout, and year-end bonus pool.

SUMMARY:

Are you a motivated, people-focused professional with a passion for helping others find their perfect home? Windward Communities (Columbia Park) is looking for a Sales Counselor who thrives in a dynamic environment and is excited to promote the Windward lifestyle.

In this role, you’ll be at the forefront of our community—guiding prospective residents through the home buying and rental process, showcasing the unique benefits of our neighborhoods, and delivering exceptional customer experiences every step of the way.

WHAT YOU’LL DO:

• Support the Sales Manager with the day-to-day sales activities.
• Create a welcoming and professional environment for all visitors, making a strong first impression.
• Maintain and update the Salesforce CRM, ensuring all customer interactions are accurately documented and lead data is clean, current, and actionable.
• Manage and update online home listings, including pricing, photos, and descriptions.
• Shadow the Sales Manager to learn the full sales process and understand the ‘Windward Way’.
• Other duties as assigned…

REQUIRED SKILLS:

• High School Diploma
• Relationship building and ability to build rapport with employees, customers and residents.
• Ability to prioritize and meet deadlines in a fast-paced environment.
• Financial and administrative acumen
• Analytical skills – ability to use data to anticipate challenges and assist with developing strategic action plans.
• Agile and highly adaptable mindset, with the ability to pivot quickly in response to evolving business needs.
• Strong tech/digital skills (navigating websites, spreadsheets, email, and other tools)
• A valid driver’s license, clean driving record, and automobile insurance.

PREFERRED

• Previous experience in Sales and/or Customer Service role (highly desired)
• Existing knowledge and experience with Excel and Salesforce (highly desired)
• Knowledge and/or experience within the Manufactured Housing industry (sales or operations or administrative) – highly desired

WHAT WE OFFER:

• Competitive salary and incentive plans
• Health, Dental, Vision Insurance plan options
• Industry-leading Paid Time Off plan
• 401k
• And more…