Sales & Customer Service Representative

New Yesterday

Job Description

Job Description
Sales & Customer Service Representative | Monday–Friday, 8am to 5pm | On-site | Contingent
What Matters Most:
  • Competitive Pay of $25.00–$27.00 per hour
  • Schedule: Monday through Friday, 8am to 5pm
  • Location: Omaha, NE
  • Contingent Position with Potential for Conversion
  • Collaborative, high-performance workplace culture
  • Benefits offered: 2 Medical plans, dental, vision, and 401k
Job Description:
This inbound-focused role delivers exceptional customer service to policyholders and prospective insureds, specializing in sales of commercial auto insurance. You’ll assess risk, provide pricing, explain policy terms, and close sales, all while building trust and ensuring a smooth customer experience. Ideal candidates are confident communicators, fast learners, and eager to grow within a regulated and mission-driven environment.
Responsibilities:
  • Provide inbound sales support for commercial auto insurance
  • Evaluate risks and determine policy terms in accordance with guidelines
  • Respond to coverage, billing, and underwriting inquiries
  • Assist customers with electronic payments and recurring transaction setup
  • Present pricing options and close sales directly with customers
  • Support internal documentation and systems to ensure compliance
  • Handle confidential customer information with discretion and professionalism
Qualifications and Requirements:
  • Associate degree required; bachelor’s degree preferred
  • Property & Casualty license preferred, or willingness to obtain within 3 months
  • One or more years of work experience in a customer-facing role
  • Familiarity with insurance terminology, coverages, and endorsements
  • Proficient with Microsoft Office Suite (Word, Excel, Outlook)
  • Strong communication, problem-solving, and time management skills
Your New Opportunity:
This is your chance to join a cutting-edge insurance provider known for its innovative, tech-forward approach and strong reputation in the small business market. With a supportive and performance-driven culture, this opportunity offers the tools and mentorship you need to build a meaningful, long-term career.
Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The base pay for this position is $25.00–$27.00 per hour, excluding benefits, bonuses, or other compensation. Final compensation will depend on experience, qualifications, and internal equity. Please note that hiring at the top of the range is uncommon to allow for future growth.

Location:
Omaha
Category:
Business