Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. Headquartered in Bloomington, MN, with a technology center in Pune, India, and regional offices across six continents, IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! The Sales Development Representative is responsible for supporting the Americas team of 7 sales reps in pursuit of their individual sales quotas. This role is focused on identifying new business opportunities in defined market segments in North America. The primary metric for success is generating qualified leads accepted by and passed to IDeaS Account Executives (sales reps). The Sales Development Representative role is a great place to start your career with IDeaS and has the opportunity to grow within the sales team and broader IDeaS organization. What you’ll be doing Qualify and disposition of leads generated via Marketing Programs according to target market fit and sales readiness. Ensure hand-off of Marketing Qualified Leads (MQLs) to Sales based on established criteria. Collaborate with marketing & inside sales to execute proactive prospecting plans in collaboration with inside sales rep, and pre and post events. Execute customer-centric prospecting campaigns into target client accounts identified by account management team. Navigate prospective client’s corporate structure to identify decision makers, uncover critical business issues, stimulate interest, and appropriately communicate IDeaS’ value proposition. Manage daily prospect activities that will include outbound call, emails, social selling (LinkedIn) and responding to Marketing leads. Create a consistent experience for prospects as relationships are developed, nurtured, and maintained between IDeaS Sales and Marketing. Achieve lead generation goals established by Area Manager of Sales and Area Vice President. Be aware of and comply with all corporate policies. Maintain strong relationship with Marketing and Sales teams through clear communication, follow up, and participation in product demos, meetings, and projects. Proactively seek out information by using the web, industry resources, and other vehicles to stay current on industry issues/trends and competing products. Participate in industry forums, such as, HSMAI. Perform other duties, as assigned. What you’ll bring to us Two years of experience in solution selling, marketing, phone sales, social selling or a high-volume customer contact position. Specific industry-related experience (preferably in hospitality technology software solutions) is considered in combination with the above. Demonstrated record of successful lead generation in software or business services environment. Ability to engage in a business-oriented conversation and articulate a relevant success story or value proposition through written and verbal communication. Ability to persuade and influence others. Ability to quickly establish rapport with contacts in an organization in order to navigate to and/or identify the appropriate executive decision maker. Excellent time management and organization skills. Strong analytical/problem solving skills. Proficiency in Microsoft Office (Word, Excel, PowerPoint & Outlook) Working knowledge of customer relationship management systems, Salesforce.com Ability to successfully and independently identify and resolve problems Ability to work outside normal work hours and travel occasionally Preferred Qualifications Familiarity with hospitality technology industry Familiarity with pricing, decision optimization or business intelligence concepts Familiarity with lead conversion metrics Bachelor’s degree Familiarity with sales automation software, such as Sales Loft or High Velocity Sales We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life. At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.