Shangri-La, Kuala Lumpur Be part of our Shangri-La family Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East. Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa. With our extensive footprint in Asia and in key cities worldwide, we offer global exposure, exciting career prospects and opportunities in hospitality, F&B, real estate, technology, marketing, design, business development, finance, project management, and many other areas.

Shangri-La Kuala Lumpur is perfectly situated in the heart of the city, to explore and discover well-known attractions and activities that Kuala Lumpur has to offer. As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive city hotel. We are in search of energetic, vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the hotel. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight. Responsibilities

Execute sales action plans for corporate accounts as outlined in the hotels marketing strategy.

Conduct daily sales visits, initiate site inspections, and arrange familiarization trips for corporate clients.

Aggressively source and develop new business opportunities in assigned market segments.

Maintain strong relationships with existing clients while promoting leads for other Shangri-La properties.

Represent the hotel at trade shows and events related to corporate markets, reporting market trends and insights.

Ensure timely and accurate updates in Delphi and maintain a detailed trace system for all accounts.

Coordinate closely with internal departments to ensure seamless service delivery for VIPs and corporate groups.

Participate in sales meetings, pre/post-conference briefings, and contribute ideas for revenue and service improvement.

Qualifications

Minimum Diploma in Hotel Management or related discipline, Degree is an advantage.

12 years of experience in hotel sales or corporate business development.

Strong communication, interpersonal, and negotiation skills in English and Bahasa Malaysia.

Excellent organizational skills and ability to manage multiple priorities effectively.

Demonstrated ability to work independently and follow up on tasks proactively.

Pleasant personality with a flexible and professional approach to guests and colleagues.

Proficient in Microsoft Office and hotel CRM tools such as Delphi.

Willing to travel for sales calls, events, and work on flexible schedules as needed.