Sales Floor Assistant - Fashion Valley Mall As the Sales Floor Assistant, you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing merchandise standards and execution, training and developing associates and executing sales building programs. Responsibilities Models and holds the team accountable for delivering outstanding customer service. Actively listens to customer issues to resolve problems. Demonstrates WORTH behaviors consistently. Partners with other team members when additional support is needed. Includes Door to Floor, Restock, RFID & Inventory management. Works with Merchandise Supervisor to plan upcoming merchandise placement plans. Contributes to merchandise receipt and reverse logistics processes. Assists with the execution of inventory processes (cycle counts, system uploads, stock ledger, RFID scans, etc.). Contributes to the Shoe on Display restocking process, including mismates and stockroom organization. Contributes to the restock program to identify replenishment opportunities. Assists with SET processes by planning floor moves, placing graphics, and executing visual detailing based on company guidance. Identifies sell-through opportunities and remerchandises the selling floor to increase rate of sale. Oversees and maintains fitting room and sales floor recovery processes to ensure a clean and organized store environment. Contributes to the execution of visual elements to support merchandising statements. Responsible for stockroom maintenance. Assists with the jcp.com process including orders and returns as needed. Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed. Contributes to Merchandise Transfer Out (MTO), Return to Vendor, and Return to Warehouse activities. Assists with Defective MTO (DMTO) processes to ensure inventory integrity and prevent shrink. Participates in annual inventory processes. Supports company shrink and safety initiatives. Meets established performance standards for the role in product and service sales, customer service, profit, productivity, and attendance. Core Competencies & Accomplishments Results — Solve problems and make decisions that drive sales, profit or customer service; work efficiently and effectively; inspire strong performance in yourself and others. Ownership — Provide great customer service; build positive, inclusive and respectful relationships; take accountability for actions and outcomes. Intensity — Proactively improve the customer experience; show confidence to do what’s right; take action with energy and urgency. Employment Details Senior ity level: Entry level Employment type: Full-time Job function: Sales and Business Development Industries: Retail Pay Range: USD $18.75/Hr - USD $23.44/Hr About JCPenney JCPenney is the shopping destination for diverse, working American families. The company offers a broad portfolio of fashion, apparel, home, beauty, and jewelry. More information on benefits and careers can be found on the official JCPenney site. All associates are eligible for a store discount. Referrals increase your chances of interviewing. For new Sales Assistant jobs in San Diego, CA, stay tuned for updates.

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