Sales Manager

As the Sales Manager , you will have the opportunity to lead a dynamic sales team, creating exceptional customer experiences. This role is responsible for recruiting, training, coaching, and retaining top-performing Internet Sales Associates. You will focus on driving high performance within the team, expanding market share, achieving sales targets, and maintaining strong profit margins-all while ensuring customer satisfaction at every step of the process.

What are the day-to-day responsibilities? Lead yourself and the team in alignment with The Premier Collection's vision and mission. Establish a clear vision and set goals to drive performance in both new and used vehicle sales, focusing on profit growth. Engage and motivate the team to meet key goals, performance standards, and best practices. Be actively involved in the day-to-day operations to drive business success. Ensure timely and effective handling of e-leads, responding to inquiries, providing information, and ideally scheduling in-store visits. Manage follow-up with e-leads, assisting customers throughout their research phase until they are ready to make a purchase. Facilitate smooth transitions for customers from phone or internet interactions to their in-store experience. Oversee the negotiation process with Sales Associates to ensure customers are informed about vehicle purchase options and pricing. Appraise trade-in vehicles. Manage traffic across three customer channels: Showroom, Internet, and Phones. Collaborate with the General Manager and/or General Sales Manager to manage new and used vehicle inventory. Help control expenses within the New and Used Vehicle Departments. Analyze business performance, identify areas for improvement, and develop action plans to drive success. How will I know if I am successful?

Success is measured by achieving: Targeted conversion rates for e-leads to appointments Targeted unit sales and gross profit High associate retention rates High Customer Satisfaction Index scores What are the requirements for this job? High School diploma or equivalent Proven success in internet-based automotive sales Strong leadership skills, with experience in mentoring and training others Ability to set and meet performance goals A passion for providing an exceptional customer experience Excellent communication and interpersonal skills Strong organizational and follow-up abilities Comfortable working with technology Valid in-state driver's license and a safe driving record What The Premier Collection Offers: Work/life balance - 5 day work week & 2 weeks vacation Competitive hourly pay based on experience Ongoing training and Career Development Professional Seminars Employee Discounts on all new cars, used cars, service parts, accessories, and gear We 100% believe in promoting from within Free lunch on Saturdays Flexible Schedules Health insurance with 50% employer contribution Opportunities for advancement Family-friendly atmosphere 3rd generation family business All new state-of-the-art facilities 401(K) Plan We support Alex's Lemonade, Maria Fareri Children's Hospital, countless churches and synagogues, local schools, animal shelters, women's community housing, shelters, food banks, and Feeding Westchester.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.