Are you professional, personable, and passionate about helping others? Do you thrive in a team environment and enjoy creating exceptional client experiences? If so, we’d love to connect with you! Our Walnut Creek, CA-based estate planning law firm is seeking a Concierge Receptionist to join our growing team. In this vital role, you’ll be the first point of contact for clients and the face of our firm. We’re looking for someone who excels at anticipating needs, delivering white-glove service, and ensuring no detail falls through the cracks. What we’re looking for: • A polished and reliable professional with strong communication skills • Someone who values empathy, teamwork, and accountability • A proactive individual who enjoys supporting clients and colleagues alike • A long-term team player who takes pride in creating a warm, welcoming atmosphere This is more than just a front-desk role—you’ll also have the opportunity to contribute across the firm, learning new skills and growing with the business. Note: This is an in-person position only—you must be able to be on-site in Walnut Creek full-time. The office will not accept telephone or email inquiries. Responsibilities: In This Role, You Will: • Greet clients and potential clients at the front desk, ensuring their needs are met • Field all phone calls with empathy, efficiency, and accuracy • Conduct initial interviews with potential clients and schedule consultations with attorneys • Maintain calendars for the team • Provide support across the marketing, legal, and operations departments • Manage marketing and sales data and reports Qualifications: These skills and attributes will make you a strong fit for this position: • Creative and emotionally intelligent • Positive attitude with a willingness to learn • Disciplined, organized, and detail-oriented • Thrives in a professional, in-person business environment • Able to work both independently and collaboratively • Excellent written and verbal communication skills • Minimum of two years of customer service experience required • Experience in marketing, sales, or working in a law firm is a strong plus • Ability to type at least 50 WPM Compensation: $19 - $31 hourly • In This Role, You Will: • Greet clients and potential clients at the front desk, ensuring their needs are met • Field all phone calls with empathy, efficiency, and accuracy • Conduct initial interviews with potential clients and schedule consultations with attorneys • Maintain calendars for the team • Provide support across the marketing, legal, and operations departments • Manage marketing and sales data and reports