Position: Sales & Membership Manager

Location: Richmond, Virginia

Compensation: up to $27 per hour + Commission + Benefits

We are seeking an energetic, sales-driven, self starter to lead daily operations and inspire a team of 5–7 employees at our luxury skincare studio in Richmond, Virginia. As our Sales & Membership Manager, you will be a key player on our team, someone who thrives on building relationships, driving revenue, and creating a loyal client base. This role is perfect for someone who loves creating exceptional client experiences while driving sales performance. The right candidate will bring a proven background in retail, spa, wellness, or hospitality sales, paired with strong leadership skills and a polished, professional presence.

Key Responsibilities

• Lead all membership and service sales efforts, with a focus on conversion, upselling, and client retention.
• Oversee daily studio operations including scheduling, staffing, and customer service standards.
• Motivate, train, and coach team members to achieve individual and studio sales goals.
• Engage directly with clients, providing product and service recommendations to maximize their experience.
• Maintain seamless communication with the Sales Director and corporate leadership team.

What We’re Looking For:

• Proven success in sales-driven roles (spa, wellness, hospitality, luxury retail, or fitness preferred).
• Strong customer service skills and the ability to build long-term client relationships.
• Leadership experience with responsibility for hiring, training, scheduling, and team development.
• Thrives in a fast-paced, results-oriented environment.
• Polished, professional communication and appearance.
• Resides within a reasonable commute of Arlington, VA.
• A passion for aesthetics, skincare, or wellness.
• Open availability to work, including weekends.

Perks & Benefits:

• Competitive base salary + commission
• Health Insurance benefits
• 401(k)
• Paid time off
• Growth and learning opportunities
• Opportunity to shape the client experience from the ground up
• Discounts on services and retail products
• & More!

If you are passionate about sales, leadership, and client experience, we’d love to hear from you. Apply today or send your resume directly to Carolina Bhikhari at carolina@geckohospitality.com.

*All inquiries will be handled with strict confidentiality.